Madison Trent
Redding,CA
Summary
Dynamic professional with experience at Pulse Urgent Care, excelling in patient relations and appointment management. Skilled in sanitation practices and inventory management, ensuring a clean and organized environment. Recognized for enhancing guest experiences through effective communication and service, contributing to a welcoming atmosphere in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Post Office Bar and Grill
10.2024 - Current
- Provided prompt and friendly service to enhance guest experience
- Assisted in maintaining cleanliness and organization in dining areas
Receptionist
Pulse Urgent Care
04.2023 - 10.2024
- Greeted and assisted patients, ensuring a welcoming environment in busy clinic setting.
- Managed multi-line phone system, directing calls to appropriate staff efficiently.
- Scheduled patient appointments using electronic health record (EHR) systems, optimizing daily workflow.
- Collected and verified patient information, maintaining accuracy for insurance and billing processes.
Houseboat Cleaner
Jones Valley Resort
07.2022 - 08.2022
- Maintained cleanliness of guest rooms and common areas to ensure a pleasant stay.
- Disposed of waste and recyclables following environmental guidelines and resort policies.
- Restocked cleaning supplies and ensured availability for team use during shifts.
Education
High School Diploma -
Central Valley Highschool
Shasta Lake, CA07.2022
Skills
Hair Styling Techniques
Skincare knowledge
Haircutting techniques
Sanitation and sterilization practices
Alcohol service regulation compliance
Inventory management
Certification
Buissness Fundamentals - Wendy Jerome
Infection Control - Milady Training
Alcohol Beverage Control - Department of ABC
Sexual Harassment Prevention Training - CRD state of California
CPR Certified - Wright Stuff Safety Training
Timeline
Server
Post Office Bar and Grill
10.2024 - Current
Receptionist
Pulse Urgent Care
04.2023 - 10.2024
Houseboat Cleaner
Jones Valley Resort
07.2022 - 08.2022
High School Diploma -
Central Valley Highschool
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