Madison Turner
J O'Gradys
Sumter,SC
3
years of professional experience
Developed range of skills in fast-paced restaurant environment, including excellent customer interaction and problem-solving abilities. Seeking to transition into new field where these skills can be utilized effectively. Committed to contributing to team-oriented workplace and delivering high-quality service.
Work History
Restaurant Waitress
1 Year- Managed multiple tables efficiently while ensuring guest satisfaction.
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to streamline order delivery processes.
- Assisted in training new waitstaff on menu knowledge and service standards.
- Resolved customer complaints with empathy, enhancing overall dining experience.
- Developed rapport with regular customers, enhancing their overall dining experience through personalized attention.
Restaurant Hostess
2 Years- Greeted and seated guests, ensuring a positive first impression of restaurant atmosphere.
- Managed reservation system to optimize table turnover and guest flow.
- Assisted with menu inquiries, enhancing customer dining experience through personalized service.
- Monitored cleanliness of waiting and dining areas, contributing to overall restaurant ambiance and hygiene standards.
- Trained new host staff on operational procedures and customer service best practices.
Education
High School Diploma
- South Carolina LIFE Scholarship Recipient
Certificate in Health Sciences - Medical Record Coding
- Dean's List Spring 2026
- SCWINS Scholarship Recipient
- Relevant Coursework: Anatomy and Physiology & Medical Terminology
- 3.71 GPA
Skills
Efficient Order taking
Great Customer Service
Memory retention
Cleaning and sanitizing
Fast Learner
Team collaboration
Timeline
Restaurant Waitress
J O'Gradys
08.2025 - CurrentRead More
Restaurant Hostess
J O'Gradys
08.2023 - 08.2025Read More
Central Carolina Technical College
Certificate in Health Sciences from Medical Record Coding
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Sumter High School
High School Diploma
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