Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Velozo

Tiverton

Summary

Compassionate, reliable and goal-oriented CNA with hands-on experience at Health and Home Care Training of New England as well as clinical experience on the rehabilitation unit at Charlton Memorial Hospital. Proven ability in patient monitoring and infection control, enhancing comfort and safety. Demonstrated strong problem-solving skills and adaptability in fast-paced environments, ensuring high-quality care and support for diverse patient needs.

Overview

6
6
years of professional experience

Work History

Babysitter

08.2022 - Current
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
  • Communicated with parents regarding children's progress and development, raising any issues.

CNA Student

Health and Home Care Training of New England
12.2024 - 02.2025
  • Maintained a clean and safe environment, reducing the risk of infection and falls.
  • Improved patient comfort by providing compassionate and empathetic care.
  • Implemented effective time management strategies while completing assigned tasks efficiently during clinical rotations.
  • Demonstrated adaptability by working in fast-paced environments and managing multiple tasks simultaneously.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Responded to patient requests for supplies and personal comfort items such as extra blankets.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Helped patients complete range of motion exercises to prevent loss of function during care.

Nursing Student

Bristol Community College
09.2024 - 12.2024
  • Supported nursing staff by performing routine tasks such as taking vitals, administering medications, and documenting patient information.
  • Conducted thorough head-to-toe assessments on assigned patients during each shift, identifying any abnormalities that required further attention from healthcare providers.
  • Reported abnormal findings or changes in physical, mental, and emotional conditions to RN.
  • Contributed to a safe and hygienic environment by adhering to strict infection control protocols and maintaining proper sanitation procedures.
  • Reviewed charts, doctor notes and test results to gather information on patients.

Customer Service Lead

Handy Hill Creamery
05.2019 - 09.2024
  • Resolved customer service issues using company processes and policies and provided updates to customers.
  • Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
  • Trained, oversaw, and mentored new team members to strengthen performance and job expertise.
  • Developed strategies for improving service quality, increasing overall customer satisfaction ratings.
  • Responded proactively and positively to rapid change.

Education

No Degree - Nursing

Bristol Community College
Fall River, MA

Certified Nursing Assistant - CNA

Health And Home Care Training of New England
Fall River, MA
02-2025

High School Diploma -

Dartmouth High School
South Dartmouth, MA
06-2021

Skills

  • Patience and empathy
  • Problem-solving
  • Reliability
  • Vitals monitoring
  • Task prioritization
  • Patient monitoring
  • Infection control standards
  • Direct patient care
  • Clinical judgment
  • ADL assistance

Timeline

CNA Student

Health and Home Care Training of New England
12.2024 - 02.2025

Nursing Student

Bristol Community College
09.2024 - 12.2024

Babysitter

08.2022 - Current

Customer Service Lead

Handy Hill Creamery
05.2019 - 09.2024

No Degree - Nursing

Bristol Community College

Certified Nursing Assistant - CNA

Health And Home Care Training of New England

High School Diploma -

Dartmouth High School

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