Summary
Overview
Work History
Education
Skills
Timeline
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Madison Vice

Carbondale,KS

Summary

My expertise in customer service brings top-notch skills in oral, written communication, active listening, and analytical problem-solving. I am a team player with strong organizational and multitasking abilities. I am hardworking and passionate about my job.

Overview

2
2
years of professional experience

Work History

Member Service Representative

Blue Cross Blue Shield Of Kansas
10.2023 - Current
  • Assist approximately 40 members daily using exceptional customer service skills with multiple platforms of communication.
  • diligently handle large transactions greater than 10K$ on a regular basis, while maintaining a 0% fail rate

Employee Associate

TARC Industries
07.2023 - 09.2023
  • Monitoring adult individuals with a wide array of disabilities.
  • Overseen disabled individuals work performance while maintaining accuracy and safety.

Medical Assistant

Salina Regional Health Center
07.2022 - 02.2023
  • Obtained and documented patient medical history, vital signs and current complaints at intake.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.

Education

High School Diploma -

Hayden Catholic High School
Topeka KS
05.2014

Skills

  • Interpersonal communication
  • Time management
  • Customer service
  • Administrative skills

Timeline

Member Service Representative

Blue Cross Blue Shield Of Kansas
10.2023 - Current

Employee Associate

TARC Industries
07.2023 - 09.2023

Medical Assistant

Salina Regional Health Center
07.2022 - 02.2023

High School Diploma -

Hayden Catholic High School

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Madison Vice