Madison Voegele
Warminster, PA,PA
Summary
Accomplished Guest Sales Associate and Beauty Advisor with a proven track record at European Wax Center and Ulta Beauty Inc., enhancing customer satisfaction and loyalty through exceptional service and sales acumen. Expert in customer service and sales closing, I've significantly increased sales revenue by understanding and meeting client needs. Skilled in building strong customer relationships and delivering personalized solutions.
Overview
4
4
years of professional experience
Work History
Guest Sales Associate
European Wax Center
09.2023 - Current
- Maintained a clean and organized store environment to create a positive shopping experience.
- Increased customer satisfaction by providing personalized recommendations and attentive service.
- Improved guest loyalty by resolving customer issues promptly and professionally.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Developed strong rapport with customers and created positive impression of business.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Prioritized helping customers over completing other routine tasks in store.
Beauty Advisor
Ulta Beauty Inc.
08.2020 - 08.2023
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Processed payments, entering sales in register for prompt customer service.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Met sales goals, supporting organizational health through consistent and reliable service.
- Expanded clientele base by building strong relationships with customers through attentive listening and genuine care for their concerns.
Education
High School Diploma -
Willam Tennent High School
333 Centennial Rd, Warminster Pa 1897406.2022
Skills
- Customer Service
- Team Collaboration
- Guest Services
- Customer Support
- Appointment Scheduling
- Customer Complaint Resolution
- Sales closing
- Product and service solutions
- Friendly and Helpful
- Customer Assistance
- Reliability
Timeline
Guest Sales Associate
European Wax Center
09.2023 - Current
Beauty Advisor
Ulta Beauty Inc.
08.2020 - 08.2023
High School Diploma -
Willam Tennent High School
Similar Profiles
Kalani WainwrightKalani Wainwright
Lead Wax Specialist / Wax Trainer at European Wax Center KapiolaniLead Wax Specialist / Wax Trainer at European Wax Center Kapiolani
Gabriella SassoGabriella Sasso
Guest Sales Associate at European Wax CenterGuest Sales Associate at European Wax Center
Alisha OrtizAlisha Ortiz
Waxing Specialist at European Wax CenterWaxing Specialist at European Wax Center
Amari SealsAmari Seals
Front Desk Associate / Customer Support at European Wax CenterFront Desk Associate / Customer Support at European Wax Center
Derex Colon-RiveraDerex Colon-Rivera
Team Leader at Pizza HutTeam Leader at Pizza Hut