Madison Walker
Edmond
Summary
Motivated Server with an engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions.
Skilled Lifeguard consistently remains calm and focused in stressful environments. Talented in swim instruction for all ages. Committed to promoting safety in and around large bodies of water. Certified in First Aid/CPR/AED.
Overview
2
2
years of professional experience
Work History
Server
The Patriot Golf Club Owasso Ok
05.2023 - 08.2023
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Sales Associate
Bling Boutique
05.2022 - 08.2022
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Lifeguard
The Patriot Golf Club Owasso Ok
05.2021 - 08.2021
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Prevented accidents through regular equipment inspections and maintenance.
- Improved response times by conducting thorough lifeguard drills and training sessions.
- Promoted water safety awareness with educational presentations to community groups.
Education
Bachelor of Science - Psychology
University of Central Oklahoma
Edmond, OK05.2027
High School Diploma -
Rejoice Christian School
Owasso, OK05.2023
Skills
- Guest Engagement
- Inventory Control
- Sales Development
- Listening Skills
- Excellent People Skills
- Relationship Management
- Strong Communicator
- Safety Oversight
- Equipment Management
Timeline
Server
The Patriot Golf Club Owasso Ok
05.2023 - 08.2023
Sales Associate
Bling Boutique
05.2022 - 08.2022
Lifeguard
The Patriot Golf Club Owasso Ok
05.2021 - 08.2021
Bachelor of Science - Psychology
University of Central Oklahoma
High School Diploma -
Rejoice Christian School
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