Madison Warden
Overview
6
6
years of professional experience
Work History
Travel Group Leader
Intro Travel
07.2024 - Current
- Led and managed group tours of up to 22 participants across multiple destinations, ensuring safety, enjoyment, and seamless travel experiences.
- Coordinated logistics including accommodation, transportation, and activities, maintaining smooth itineraries and resolving unexpected challenges.
- Oversaw financial planning and cost control, including negotiating with local vendors and ensuring tours operated within budget constraints.
- Developed and maintained strategic partnerships with local businesses, enhancing the quality of services provided to travelers while maximizing profitability.
Real Estate Agent
Lonestar Luxury Realty
Dallas
10.2023 - Current
- Uses excellent business and communication skills to help clients buy, sell, rent, or lease their property.
- Has the ability to analyze property, generate leads, and advise and educate clients about all aspects of the housing market and property sales process.
Customer Success Manager & Leasing Agent
Butler Property Company
Dallas
08.2022 - 09.2023
- Proactively managed a portfolio of key accounts, ensuring timely resolution of issues and addressing client concerns.
- Led cross-functional teams to deliver tailored solutions that aligned with client goals and objectives.
- Utilized data analytics and customer feedback to optimize processes and improve overall customer experience.
- Cultivated strong relationships with stakeholders at all levels, fostering long-term partnerships and driving revenue growth.
Tennis Coach and Pro Shop Employee
Trophy Club Country Club
Trophy Club
08.2019 - 09.2021
- Implemented strong communication and interpersonal skills to develop meaningful relationships with members in order to further understand how I could improve their experience.
- Designed and led youth tennis camps mixers, and drills where I was fortunate to have the opportunity to not only teach athletic skills, but act as a trusted role model and counselor.
Education
Bachelor of Science - Psychology
Pennsylvania State University
State College, PA05.2023
Skills
- Sales
- Native English
- Proficient in Spanish
- Customer service
- Conflict resolution
- Leadership skills
- Strategic planning
- Negotiation skills
Extra Curriculars
- Psi Chi Psychology National Honor Society, the International Honor Society in Psychology, was founded in 1929 with a mission to encourage excellence in scholarship and advance the science of psychology. Requires minimum 3.7 GPA in psychology, and rank in top 35% of class.
- Study Abroad, Attended Florence University of the Arts for the spring semester of 2022 and took classes to immerse myself in Italian culture, as well as further my studies. Traveled to 13+ countries and was exposed to what differentiates one culture from another, not just food, music and geography, but also their values, personalities, and approaches to life.
Awards
- Herbert D. Kelleher and Rollin W. King Scholarship, 06/01/22, Awarded by the Silicon Valley Community Foundation to award students showing academic achievement, financial need, demonstrated communication skills and strong character values.
- WC Scholarship for Student Success, 08/01/22 - 05/31/23, Pennsylvania State University awards highly competitive scholarships to both full and part-time students who display academic achievement and extra-curricular involvement.
- Dean's List, 03/01/20 - 03/31/22, University of North Texas, Honor Roll 3.5 GPA and above.
- Eagle Excellence Scholarship, 08/01/20, Awarded by the University of North Texas to award who have a demonstrated record of academic success.
Languages
Spanish
Professional
French
Elementary
Hebrew
Elementary
Personal Projects
- Alcove Financial: is a financial and business: coaching, education, and collaboration platform that offers its services via a comprehensive app that empowers women to achieve personal and financial freedom.
- My startup company is currently in its pre-seed round of funding. We applied for funding in July of 2024 with the Startup Warriors investment firm and were one of the top 3 startups chosen to continue onto due diligence and interviews.
- The company is a registered C-Corporation in the US and currently has a CEO, CMO, and CTO. The official product (app) will be ready to launch in early 2025.
Timeline
Travel Group Leader
Intro Travel
07.2024 - Current
Real Estate Agent
Lonestar Luxury Realty
10.2023 - Current
Customer Success Manager & Leasing Agent
Butler Property Company
08.2022 - 09.2023
Tennis Coach and Pro Shop Employee
Trophy Club Country Club
08.2019 - 09.2021
Bachelor of Science - Psychology
Pennsylvania State University
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