Dependable professional with strong problem-solving and organizational skills. Experienced in managing operations and leading teams to enhance service delivery in fast-paced environments.
Overview
10
10
years of professional experience
Work History
PAS 2
St. Lukes
06.2024 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Paid attention to detail while completing assignments.
Used critical thinking to break down problems, evaluate solutions, and make decisions.
Assistant Manager
CTM Assisted Living
01.2022 - 03.2024
Led daily operations to enhance resident care and service delivery standards.
Trained and mentored staff on best practices for assisted living environments.
Developed and implemented staff scheduling systems to optimize workforce efficiency.
Coordinated activities and events to promote resident engagement and well-being.
Collaborated with healthcare professionals to improve resident health outcomes and support services.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Food Truck Manager
Frontier Club
07.2020 - 11.2023
Managed daily food truck operations, ensuring compliance with health and safety regulations.
Trained and supervised staff on food preparation and customer service standards.
Developed and implemented efficient inventory management practices to reduce waste.
Coordinated scheduling for crew members to optimize workflow during peak hours.
Maintained high standards of cleanliness and sanitation, adhering to local health codes and regulations.
Adapted quickly to changing conditions or unexpected challenges during events or operating hours without compromising service quality.
Cashier
Forever 21
07.2019 - 05.2020
Processed customer transactions efficiently using POS systems.
Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
Assisted in training new staff on register operations and customer service protocols.
Managed inventory levels by restocking items and organizing displays effectively.
Resolved customer inquiries and complaints with professionalism and attention to detail.
Greeted customers entering store and responded promptly to customer needs.
Stocked, tagged and displayed merchandise as required.
Cashier
Gyro Shack
07.2016 - 06.2019
Worked flexible schedule and extra shifts to meet business needs.
Welcomed customers and helped determine their needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Helped customers complete purchases, locate items, and join reward programs.
Restocked and organized merchandise in front lanes.
Assisted customers with returns, refunds and resolving transaction issues.
Counted money in cash drawers at beginning and end of shifts to maintain accuracy.