Madison Wayne
Sunrise,FL
Summary
Service oriented individual with a positive attitude with many years of hospitality experience. Can offer knowledge of food and beverage preparation. Strives for strong client connection.
Overview
9
9
years of professional experience
Work History
Bartender
Hard Rock Live
Hollywood, fl
09.2022 - Current
- Provide outstanding customer service and serve drinks responsibly
- Mixed and served a variety of alcoholic and non-alcoholic beverages.
- Engaged with guests to create a lively and safe atmosphere
- Follow safety and sanitation guidelines to ensure compliance with health regulations.
Lead Waitress
All That Jazz
Sunrise, Florida
09.2016 - 11.2022
- Trained new team members on menu items and service standards.
- Managed customer complaints professionally to enhance their dining experience.
- Developed positive relationships with clientele regular customers through friendly conversation.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
Teaching Piano
Achieve Miami
Miami
09.2020 - 12.2021
- Teaching younger children through zoom(remotely) the basics of learning the piano.
- Worked with a diverse group of coworkers to accomplish piano knowledge and musical education
- Utilized various software and tools to streamline processes and optimize performance.
Education
Associates Degree - Science
Broward College
Sunrise, FLSkills
- Beverage preparation
- Inventory Management
- Knowledge of food and beverage preparation
- Customer engagement
- Outgoing personality and always excited to learn anything new
- Always adapting to my environment
References
References available upon request.
Timeline
Bartender
Hard Rock Live
09.2022 - Current
Teaching Piano
Achieve Miami
09.2020 - 12.2021
Lead Waitress
All That Jazz
09.2016 - 11.2022
Associates Degree - Science
Broward College