MADISON WHITE
Folsom,CA
Summary
Highly motivated Sales Specialist with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
5
5
years of professional experience
Work History
Omni Specialist
Petco
07.2024 - 10.2024
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Implemented new training programs for staff, leading to higher employee retention rates and better overall performance.
- Restructured customer service process, ensuring quicker response times.
Barista
Dutch Bros
04.2023 - 12.2023
- Opening and closing duties
- Quality Control
- Customer Service
- Teamwork and Collaboration
- Maintained a clean and organized workspace for optimal productivity and safety
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment
- Contributed to a positive team environment through effective communication and collaboration with colleagues
Warehouse Associate
Amazon
02.2020 - 09.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise
- Worked safely around moving machinery
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety
Sales Associate
Ross Dress For Less
12.2019 - 01.2020
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Managed returns, exchanges and refunds in accordance with store policy
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
Education
Associate of Science - Pharmacy Technician
Penn Foster College
Scottsdale, AZ12.2023
Associate of Science - Clinical Nutrition
Folsom Lake College
Folsom, CA05.2023
High School Diploma -
Alta Independent
Lehi, UT05.2019
Skills
- Friendly and outgoing
- Problem-solving skills
- Time Management
- Cash Handling
Accomplishments
- 4-h State Ambassador, 2014
- Golden Clover award, 2015
Timeline
Omni Specialist
Petco
07.2024 - 10.2024
Barista
Dutch Bros
04.2023 - 12.2023
Warehouse Associate
Amazon
02.2020 - 09.2023
Sales Associate
Ross Dress For Less
12.2019 - 01.2020
Associate of Science - Pharmacy Technician
Penn Foster College
Associate of Science - Clinical Nutrition
Folsom Lake College
High School Diploma -
Alta Independent
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