Madison Whitley
Dallas,GA
Summary
Experienced professional skilled in setting up and running job-related equipment to complete quality work. Talents include sorting parts and stocking supplies to support team productivity. Equipped with good problem-solving, organizational, and planning abilities.
Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Team Member
Stars And Strikes Family Entertainment Center
Dallas , GA
2024.02 - Current
- I helped customers with paying for their lanes and getting their shoes.
- I also called any codes, which means if something was wrong on their lanes.
- I cleaned the shoes and put them away.
- I also worked in another area in the building. I worked at the snack bar.
- I helped send food out.
- Helped order food.
- Cleaned up after the customers.
- Got anything the customers, if they needed anything.
Sales Associate
Rack Room Shoes Inc.
Dallas , GA
2023.01 - 2023.12
- Organized stockroom shelves according to size, color or style.
- Assisted customers with product selection, sizing and styling.
- Maintained cleanliness of store environment including floors, windows, displays.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Greeted customers and provided exceptional customer service.
- Upsold additional items based on customer interests and needs.
- Provided accurate information about products, prices and services.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
South Paulding High School
Douglasville, GA2024-03
Skills
- Cleaning
- Equipment Operation
- Cash Handling
- Customer Service
- Workplace Safety
- Complaint resolution
- Following Instructions
- Equipment Maintenance
- Organizing Work Stations
- Teamwork and Collaboration
- Positive Attitude
- Product Sales
- Upselling
- Payment Processing
- Money Transfer Systems
Timeline
Team Member
Stars And Strikes Family Entertainment Center
2024.02 - Current
Sales Associate
Rack Room Shoes Inc.
2023.01 - 2023.12
High School Diploma -
South Paulding High School
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