Madison Whitten
Richmond
Summary
Dynamic professional with experience in fast-paced environments, showcasing strong multitasking and attention to detail. Success in delivering high-quality customer service while adapting to diverse needs and maintaining operational efficiency.
Overview
3
3
years of professional experience
Work History
Swim Instructor
Big Blue Swim school
Richmond
01.2025 - Current
- As a swim instructor, I built strong communication and leadership skills by working with students of different ages and abilities. I also communicated regularly with parents to provide feedback and track progress. The role required patience, responsibility, and attentiveness, as I had to maintain a safe learning environment while keeping lessons engaging and encouraging. This experience helped me strengthen my ability to teach, adapt to different learning styles, and take initiative in high responsibility situations..
Boba Barista
Feng Cha
Richmond
01.2024 - 02.2025
- I gained valuable experience in providing excellent customer service while working in a busy, team oriented environment. I prepared a wide variety of specialty drinks with consistency and accuracy, while also managing orders quickly during high volume times. I took pride in creating a welcoming atmosphere for customers, answering questions about the menu, and making personalized recommendations. In addition, I maintained organization, cleanliness, and efficiency behind the counter, which helped keep operations running smoothly. This role strengthened my ability to multitask, stay detail oriented, and adapt to different customer needs.
Lead Barista
Young Hustler Coffee
Richmond
11.2022 - 01.2024
- I developed strong customer service and multitasking skills in a fast paced environment. I was responsible for preparing high-quality beverages consistently, handling cash and transactions accurately, and maintaining a clean, organized workspace. I learned to communicate effectively with both customers and team members, resolve issues quickly, and provide a positive experience, even during busy rushes. The role helped me build attention to detail, time management, and the ability to stay calm under pressure.
Education
High School Diploma -
William B. Travis High School
Richmond, TX05-2025
Skills
- Effective communication
- Customer service
- Leadership development
- Team collaboration
- Time management
- Attention to detail
Affiliations
Was a member of the William B Travis high school marching band for four years. This helped develop leadership, time management, and skills with working with peers.
Timeline
Swim Instructor
Big Blue Swim school
01.2025 - Current
Boba Barista
Feng Cha
01.2024 - 02.2025
Lead Barista
Young Hustler Coffee
11.2022 - 01.2024
High School Diploma -
William B. Travis High School