Summary
Overview
Work History
Education
Skills
Timeline
Generic

Madison Xomvimane

Rochester

Summary

Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.

Overview

4
4
years of professional experience

Work History

Assembly Line Worker

L3Harris
Rochester
07.2024 - Current
  • Operated machinery to assemble components efficiently on production line.
  • Collaborated with team members to optimize assembly processes and workflows.
  • Maintained a clean and organized workspace to ensure safety and efficiency.
  • Assisted in training new employees on assembly line procedures and equipment usage.
  • Followed safety protocols to minimize risks while performing assembly tasks.
  • Conducted routine maintenance on tools and equipment to ensure proper functionality.
  • Worked quickly and efficiently while maintaining high standards of quality control.

Shift Manager

Wendys
Rochester
06.2021 - 06.2024
  • Coordinated shift schedules to optimize staff coverage during peak hours.
  • Resolved customer complaints promptly to maintain high service standards.
  • Conducted regular quality checks to ensure food preparation met company guidelines.
  • Maintained cleanliness and organization of the restaurant for guest satisfaction.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Helped employees accomplish tasks during peak periods.
  • Inspected work areas regularly for cleanliness and organization standards.
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Supervised daily operations and staff performance in a fast-paced environment.

Education

High School Diploma -

Gates Chili High School
1 Spartan Way Rochester NY
06-2022

Skills

  • Machinery operation
  • Quality control
  • Equipment maintenance
  • Training assistance
  • Process optimization
  • Staff coordination
  • Customer service
  • Conflict resolution
  • Attention to detail
  • Team collaboration
  • Efficiency improvement

Timeline

Assembly Line Worker

L3Harris
07.2024 - Current

Shift Manager

Wendys
06.2021 - 06.2024

High School Diploma -

Gates Chili High School

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