Open To Work
Madison Yoebstl
Productive Staffing
Poplar Bluff,MO
Work Preference
Desired Job Title
Assembly Line OperatorSales AssociateSeasonal File Clerk/Assistant SecretaryCustomer Service Manager
Location Preference
On-Site
Location:
Poplar Bluff, MO, USPoplar Bluff, MO
Open to relocation:
Yes
Important To Me
Work-life balanceFlexible work hours
9
years of professional experience
Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Work History
Assembly Line Operator
10 Months- Operated assembly line machinery to assemble products efficiently.
- Inspected finished products for quality assurance and adherence to specifications.
- Collaborated with team members to maintain a smooth workflow and achieve production targets.
- Followed safety protocols to ensure a safe working environment for all staff.
- Assisted in troubleshooting equipment malfunctions to minimize downtime.
- Maintained cleanliness and organization of workstations and tools throughout shifts.
- Displayed strong initiative by proactively seeking additional responsibilities and volunteering for overtime when required, demonstrating commitment to the company's success.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Achieved minimal product defects through meticulous attention to detail during both manual assembly tasks as well as machine-assisted processes.
- Exceeded performance metrics consistently by remaining focused on goals and utilizing effective multitasking strategies during busy periods.
- Improved product quality by ensuring strict adherence to quality control standards and performing thorough inspections of finished goods.
- Reduced downtime by conducting regular equipment maintenance and troubleshooting mechanical issues promptly.
- Maintained a clean and organized workspace, adhering to safety guidelines and reducing workplace accidents.
- Operated various types of machinery, demonstrating versatility and adaptability within the manufacturing environment.
- Organized workstations to maximize productivity, reduce distractions and meet deadlines.
- Connected cables, tubes, and wiring according to specifications.
Sales Associate
6 Months- Operated point-of-sale systems efficiently to process transactions and handle customer inquiries promptly.
- Assisted customers in product selection, providing knowledgeable recommendations on craft supplies and home décor.
- Managed inventory levels, ensuring stock availability for popular items and minimizing out-of-stock situations.
- Collaborated with team members to maintain store organization, enhancing overall shopping experience for customers.
- Resolved customer complaints effectively, ensuring satisfaction through attentive service and problem-solving skills.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained a calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Seasonal File Clerk/Assistant Secretary
3 Years 3 Months- Processed incoming documents, ensuring accurate categorization and timely distribution to relevant departments.
- Assisted in conducting regular audits of files to ensure compliance with company policies and procedures.
- Collaborated with team members to streamline filing processes, improving overall efficiency in document management.
- Trained new staff on filing procedures and best practices for maintaining organized records.
- Provided administrative support by preparing correspondence and reports related to file management activities.
- Implemented improvements to office procedures, enhancing overall efficiency.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Managed sensitive information with discretion, ensuring the confidentiality of company documents and communications.
- Kept reception area clean and neat to give visitors positive a positive first impression.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Developed strong working relationships with colleagues through effective collaboration on shared tasks.
Customer Service Manager
2 Years 2 Months- Led customer service initiatives to enhance client satisfaction and loyalty.
- Trained and mentored staff on effective communication and problem-solving techniques.
- Implemented process improvements that streamlined workflow and reduced response times.
- Analyzed customer feedback to identify trends and inform strategic decisions.
- Developed training programs to elevate team performance and service quality.
- Collaborated with management to optimize inventory levels based on customer demand insights.
- Resolved escalated customer issues, ensuring timely and satisfactory outcomes.
- Managed scheduling and staffing to maintain optimal service levels during peak hours.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced daily receipts.
- Assisted customers with product inquiries and service issues promptly.
- Trained new staff on operational procedures and customer service standards.
- Managed accounts payable and receivable processes, ensuring timely and accurate financial transactions.
- Reconciled financial data to maintain accurate account balances and support compliance with established accounting practices.
- Created and maintained detailed, organized and timely records of transactions to support legal compliance.
- Prepared written materials and electronic financial data to document activities, provide references and convey information.
- Obtained revenue and paid invoices by verifying and completing payable and receivable transactions.
- Enhanced overall financial organization by maintaining a well-organized filing system for important documents.
Waitress
2 Years 1 Month- Delivered exceptional customer service in a fast-paced environment, enhancing guest satisfaction.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Trained new team members on menu items and service protocols, promoting efficiency.
- Managed cash register operations, ensuring accurate transactions and balanced cash drawers.
- Implemented cleanliness standards across dining area, contributing to a welcoming atmosphere.
- Assisted in inventory management by monitoring stock levels and placing orders as needed.
- Streamlined table turnover processes, improving overall workflow during peak hours.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Collaborated with team members to consistently provide efficient service during peak hours.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
Education
High School Diploma
- Honor Roll throughout Entirety of Highschool
- A+ Scholarship Recipient
- Completed AP course in Science
- 3.9/4.0 GPA
- Ranked in Top 15% of class
- Beta Member
- FFA Member
- Extracurricular Activities: Trap, Basketball, Scholar Bowl
Certified Surgical Technologist - Nursing Science
- A+ Scholarship Recipient
- ACHIEVE Member
Skills
- Cash management
- Customer service
- Patience and empathy
- Problem-solving skills
- Listening skills
- Multitasking strength
- Interpersonal communication
- Results driven
- Workplace cleanliness
- Safety procedures
- Visual inspection
Timeline
Assembly Line Operator
Productive Staffing
10.2025 - CurrentRead More
Sales Associate
Hobby Lobby
04.2025 - 10.2025Read More
Seasonal File Clerk/Assistant Secretary
Drenda's Fast Tax
01.2022 - 04.2025Read More
Customer Service Manager
Hobby Lobby
11.2019 - 01.2022Read More
Waitress
Hardee's
10.2017 - 11.2019Read More
Three Rivers College
Certified Surgical Technologist from Nursing Science
Read More
Twin Rivers High
High School Diploma
Read More