Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Madison Young

Ash Flat,AR

Summary

Dynamic and results-oriented professional with a proven track record at Walmart, adept at enhancing customer satisfaction through exceptional service and maintaining high levels of cleanliness. Skilled in cash handling and customer service, demonstrated ability to improve customer loyalty by resolving complaints efficiently. Excelled in high-pressure environments, ensuring seamless operations and customer interactions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Stocking Associate

Walmart
03.2024 - Current
  • Stocked designated items on shelves, end caps and displays.
  • Managed time effectively during high-pressure situations such as peak shopping hours or holidays to maintain consistent service levels across all departments of the store.
  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Stocked shelves to match planogram images and instructions.
  • Interacted with guests in friendly and knowledgeable way.
  • Greeted customers and directed to requested products.

Dietary Aide

Eaglecrest Nursing & Rehab Center
07.2021 - 03.2024
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Provided exceptional customer service to patients and their families, addressing concerns and answering questions about dietary guidelines and restrictions.

Cashier

Goodwill
05.2019 - 07.2021
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Addressed customer needs and made product recommendations to increase sales.

Education

High School Diploma -

Highland High School
Hardy, AR
05-2020

Skills

  • Customer Service
  • Customer Satisfaction
  • Reliability and punctuality
  • Patience and composure
  • Cash Handling
  • Product Knowledge
  • Customer Focus
  • Cleaning and sanitation
  • Critical Thinking
  • Child Safety
  • Sanitization
  • Meal Preparation

Certification

  • Driver's License
  • ServSafe Food Handler's Certification
  • ServSafe Alcohol - National Restaurant Association.

Languages

English
Native or Bilingual

Timeline

Stocking Associate

Walmart
03.2024 - Current

Dietary Aide

Eaglecrest Nursing & Rehab Center
07.2021 - 03.2024

Cashier

Goodwill
05.2019 - 07.2021

High School Diploma -

Highland High School

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Madison Young