Madison Cantu-Feliz
New Braunfels,TX
Summary
I am an upfront, caring and patient woman whose extremely goal oriented. I am the type of woman that uses my determination to demolish any interfering obstacles.
Overview
3
3
years of professional experience
Work History
Amazon Delivery Driver
Integrity One Logistics LLC
09.2023 - Current
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Receptionist, Sales and Marketing Manager
Cyclebar
01.2021 - Current
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Confirmed appointments, communicated with clients, and updated client records.
- Enhanced customer satisfaction by promptly addressing inquiries and providing accurate information.
Wedding Concierge
Gruene Estates
08.2021 - 09.2023
- Maximized client satisfaction by consistently delivering unparalleled levels of service throughout the entire wedding planning journey.
- Facilitated open communication between all involved parties, fostering positive relationships among clients, families, and vendors.
- Managed event timelines and schedules, ensuring a seamless flow of activities throughout the celebration.
- Skillfully resolved any unforeseen issues or challenges during the planning process to ensure a stress-free experience for clients.
Waitress & Banquet Server
McAdoo’s Seafood Company
08.2022 - 09.2023
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
Education
Cosmetologist Certification - Cosmetology Education
AVEDA Arts And Sciences Institute
San Antonio, TX09.2024
Professional Makeup Artistry Certification - Beautician Education
TNT Makeup Academy
Los Angeles, CA03.2024
Diploma -
Canyon High School
06.2020
Skills
- Cargo Handling
- Load Balancing
- Dispatch Communication
- DOT Compliance
Languages
Spanish
Limited Working
Timeline
Amazon Delivery Driver
Integrity One Logistics LLC
09.2023 - Current
Waitress & Banquet Server
McAdoo’s Seafood Company
08.2022 - 09.2023
Wedding Concierge
Gruene Estates
08.2021 - 09.2023
Receptionist, Sales and Marketing Manager
Cyclebar
01.2021 - Current
Cosmetologist Certification - Cosmetology Education
AVEDA Arts And Sciences Institute
Professional Makeup Artistry Certification - Beautician Education
TNT Makeup Academy
Diploma -
Canyon High School
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