Summary
Overview
Work History
Education
Skills
Timeline
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Madison (Maddie) Rohena

Brandon,FL

Summary

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat Bakery Clerk, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.

Overview

1
1
year of professional experience

Work History

Bakery Clerk

Publix
12.2022 - Current
  • Maintained tidy and organized work area to comply with cleanliness standards.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Checked expiration dates and rotated products to verify freshness and avoid spoilage.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
  • Inspected goods to establish accurate pricing and labeling.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty, and consistent revenue.
  • Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Prioritized helping customers over completing other routine tasks in store.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Education

High School Diploma -

Bloomingdale High School
Valrico, FL
05.2022

Skills

  • Computer Proficiency and Microsoft Office
  • Guest Satisfaction
  • Merchandise Alteration Estimates
  • Timely Food Delivery
  • Telephone Etiquette
  • Merchandise Receiving and Handling
  • Merchandise Recommendations
  • Surface Cleaning
  • Bakery Display Preparation
  • Team Collaboration
  • Cleaning and Sanitizing
  • Adaptable and Flexible
  • Sales Promotion
  • Accurate Order Fulfillment
  • Special Requests
  • Excellent Written and Verbal Communication
  • Engaging with Diverse Customers
  • Exceeding Customer Expectations
  • Ordering Procedures
  • Food Preparation and Safety
  • Merchandising and Display
  • Item Ticketing and Pricing
  • Attentive Service
  • Performance Improvement
  • Customer Service
  • Cake Decorating
  • Product Merchandising
  • Building Customer Loyalty
  • Product Sampling
  • Strong Communication and Interpersonal Skills

Timeline

Bakery Clerk

Publix
12.2022 - Current

High School Diploma -

Bloomingdale High School

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Madison (Maddie) Rohena