Madison (Mady) Lanoux
Fleming Island,FL
Summary
Detail-oriented professional with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
Logistics Operations Specialist
Vulcan Materials
Jacksonville, FL
07.2024 - Current
- Implemented process improvements, resulting in reduced operational costs and increased productivity.
- Achieved cost savings in transportation expenses by negotiating contracts with carriers and optimizing shipping routes.
- Developed comprehensive reports to analyze supply chain performance metrics, identifying areas for improvement and driving continuous process enhancements.
- Managed logistics operations, optimizing supply chain processes for improved efficiency.
- Coordinated inbound and outbound shipments, ensuring timely delivery and compliance with regulations.
- Managed relationships with key suppliers, fostering partnerships that resulted in more favorable pricing terms and improved product availability.
Bartender
Mr. Chubby's Wings
Fleming Island, FL & Ponte Vedra Beach
04.2018 - Current
- Managed inventory levels, ensuring timely restocking of supplies and minimizing waste.
- Implemented efficient bar workflows, improving service speed during peak hours.
- Monitored compliance with health and safety regulations, maintaining a clean work environment.
- Resolved customer complaints promptly, fostering positive relationships and repeat business.
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Office Manager
Integrated Access Solutions
Jacksonville, FL
01.2024 - 03.2024
- Oversaw daily office operations, ensuring efficient workflow and adherence to organizational policies.
- Developed and implemented office procedures to enhance communication and productivity across departments.
- Led initiatives to enhance employee engagement, promoting a positive workplace culture through strategic programs.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Bartender
Top of the Tee @ Fleming Island Golf Course
Fleming Island, FL
11.2020 - 01.2024
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Proactively addressed potential conflicts or disturbances among patrons, maintaining a safe atmosphere for all guests.
- Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
Education
Bachelor of Science - Criminal Justice
University of South Carolina Upstate
Spartanburg, South Carolina01-2022
Skills
- Microsoft office
- Logistics analysis
- Account reconciliation
- Documentation management
- Operational management
- Customer service
- Clear and effective communication
- Engaging personality
- Payment processing
- Complex Problem-solving
- Data entry
- Clear oral/written communication
Timeline
Logistics Operations Specialist
Vulcan Materials
07.2024 - Current
Office Manager
Integrated Access Solutions
01.2024 - 03.2024
Bartender
Top of the Tee @ Fleming Island Golf Course
11.2020 - 01.2024
Bartender
Mr. Chubby's Wings
04.2018 - Current
Bachelor of Science - Criminal Justice
University of South Carolina Upstate