Summary
Overview
Work History
Education
Skills
Timeline
Generic

SHELLY CHEN

New York,NY

Summary

Dental Assistant with +5 years of experience in a sensitive corporate environment. One year Ocean Freight Manager at China familiar with database software including MS Word Excel and Access. Outgoing and detail-oriented, I am proficient at building and maintaining professional relationships. Have a Phlebotomy Technician's Degree. Governance, operations, and information systems. Developed effective client relationships through professionalism. Answered customer inquiries in person and on the telephone and forwarded complex issues to supervisor. Strong problem solving, project management and Language English Mandarin Cantonese Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. Accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. Works quickly and maintains focus while providing top-notch customer service.

Overview

11
11
years of professional experience

Work History

Logistics Operations Specialist

ADP USA Logistics
08.2019 - 11.2023
  • Achieved cost savings in transportation expenses by negotiating contracts with carriers and optimizing shipping routes.
  • Optimized staffing levels for peak periods by analyzing workload patterns and creating a flexible labor scheduling strategy.
  • Maximized customer satisfaction with timely deliveries by coordinating closely with suppliers, carriers, and distribution centers.

Manager

CHONGQING MEILIAN INTERNATIONAL WAREHOUSE& TRANSPORT (GROUP)CO.,LTD.
01.2019 - 07.2019
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Managed and motivated employees to be productive and engaged in work.
  • Developed and maintained relationships with customers and suppliers through account development.

Dental Assistant

Brilliant Dental
04.2015 - 01.2019
  • Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.

Doctor Assistant

Xiao's Physical Medicine
06.2012 - 08.2015
  • Evaluated patient histories, complaints, and current symptoms.
  • Provided emergent medical care and treatment for life-threatening injuries and illnesses.

Education

Six High School

Architectural Design

Wright State Univerity transfer

Queensborough Community college

Skills

  • Adobe software
  • Word
  • PowerPoint
  • Microsoft Excel
  • Financial/Expense Reporting
  • Accounts Payable/Receivable
  • Transportation Planning
  • Microsoft Office
  • International Logistics
  • Warehouse Management
  • Freight Forwarding
  • Demand forecasting
  • Shipping and receiving operations
  • Budget Planning
  • Customs Compliance

Timeline

Logistics Operations Specialist

ADP USA Logistics
08.2019 - 11.2023

Manager

CHONGQING MEILIAN INTERNATIONAL WAREHOUSE& TRANSPORT (GROUP)CO.,LTD.
01.2019 - 07.2019

Dental Assistant

Brilliant Dental
04.2015 - 01.2019

Doctor Assistant

Xiao's Physical Medicine
06.2012 - 08.2015

Six High School

Architectural Design

Wright State Univerity transfer

Queensborough Community college
SHELLY CHEN