Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Timeline
Generic

MADISON BOYCE

Lakeland,FL

Summary

I'm a highly motivated, customer focused, and detail orientated person. My passion is leaving a positive impact on the guests and employers I come across. I have a high energy personality, and enjoy a fast paced, challenging environment. I've learned the art of creatively turning moments into memories, for diverse patrons.


I'm always learning new strategies, improving my people skills, and seeing the light in every situation.

Overview

3
3
years of professional experience

Work History

Starbucks Supervisor

Starbucks
03.2024 - Current
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.

SUPERVISOR / FOH

BLACK & BREW
02.2023 - 03.2024
  • Official Trainer for new hires
  • Responsible for closing and opening procedures
  • Producing an inclusive, motivative work environment
  • Handling Customer de-escalation
  • Team involved work-space.

ASSOCIATE

TARGET
05.2022 - 02.2023
  • Designing upcoming styles for Clothing-Sections
  • Cashiering
  • Interacting with all Customer types
  • Assisting in returns.

ASSOCIATE

PANERA BREAD
06.2021 - 04.2022
  • Handling financial transactions between Customers
  • Switching between order taking, and order fulfillment
  • Providing excellent customer service
  • Occasionally providing training-skills to new employees.

Education

Lakeland Senior High
05.2022

Skills

  • Creativity
  • Customer Service
  • Excellent communication
  • Organization
  • Multi-Tasking
  • Training and mentoring
  • Goal-Oriented
  • Staff Management
  • Employee Motivation
  • Complex Problem-Solving
  • Strategic Planning

Hobbies and Interests

  • Musician
  • Creating Art
  • Agriculture

Timeline

Starbucks Supervisor

Starbucks
03.2024 - Current

SUPERVISOR / FOH

BLACK & BREW
02.2023 - 03.2024

ASSOCIATE

TARGET
05.2022 - 02.2023

ASSOCIATE

PANERA BREAD
06.2021 - 04.2022

Lakeland Senior High
MADISON BOYCE