Summary
Overview
Work History
Education
Skills
Timeline
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Madison Rubero

Summary

Detail-oriented, motivated employee with experience providing cleaning services and more. Skilled in using a wide variety of cleaning products and equipment. Possesses amazing organizational and multi-tasking skills, provides excellent customer service, and works above and beyond expectations.

Overview

3
3
years of professional experience

Work History

Independent Housekeeper/Cleaner

Independent
04.2023 - Current
  • Use time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and stocked rooms by replacing used towels and linens, vacuuming floors, making beds, and restocking items.
  • Hand-dusted and wiped down furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Engaged with customers on room requirements and amenities to promote overall satisfaction.
  • Adhered to professional house cleaning checklist.
  • Operated electronic backpack vacuums and floor sweepers.
  • Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
  • Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
  • Sorted, laundered and put away various laundry items.
  • Scrubbed floors with special cleaners and equipment to achieve deep clean.
  • Washed and put away kitchen dishes, utensils and glassware.

Maintenance Worker

Palace Entertainment
06.2022 - 09.2023
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Safely and effectively handled wide range of cleaning products and solutions.
  • Supported safety with well-maintained grounds, parking lots and landscaping.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.
  • Removed trash, debris and other waste materials from premises.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Responded immediately to calls from personnel to clean up spills and wet floors.
  • Identified repair needs and major maintenance concerns, and escalated issues to management.

McDonald's Crew Member

Tomtreyco
07.2020 - 06.2022
  • Worked well with teammates and accepted coaching from management team.
  • Worked front counter, drive-thru and other areas.
  • Cleaned counter surfaces, dining areas and food preparation areas for maximum health, safety and customer satisfaction.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Listened attentively to customer complaints or requests and resolved issues without need to escalate.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations.
  • Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
  • Became familiar with products to answer questions and make suggestions.
  • Restocked workstations with supplies and food display cases.
  • Trained newly hired employees on routine tasks and customer service.
  • Processed orders on POS system and accepted cash and charge payments.
  • Delivered special orders to waiting vehicles and tables to promote specialized service.
  • Kept drawer balanced by accurately processing cash, credit and debit payments.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Brewed coffee and tea and changed out drink station syrups.
  • Completed milkshakes and ice cream desserts for customers.

Education

High School Diploma -

Seton LaSalle Catholic High School
Mount Lebanon, PA
2024

Skills

  • Health and Safety Regulations and Standards
  • 3 years of Customer Service Skills
  • Vacuuming and Sweeping
  • Commercial and Residential Cleaning
  • Room and Public Space Cleaning
  • POS Transactions
  • Debris and Trash Removal
  • Crew Training
  • Food and Beverage Service and Preparation
  • Valid Driver's License

Timeline

Independent Housekeeper/Cleaner

Independent
04.2023 - Current

Maintenance Worker

Palace Entertainment
06.2022 - 09.2023

McDonald's Crew Member

Tomtreyco
07.2020 - 06.2022

High School Diploma -

Seton LaSalle Catholic High School
Madison Rubero