Summary
Overview
Work History
Education
Skills
Volunteer Work
Timeline
Generic

Madison Archer

Canton,MS

Summary

Cheerful person offering experience in fast-paced drive thru and fast food restaurant settings. Promotes customer comfort and enhanced experiences by answering questions and responding to concerns. Maintains service standards and follows safe service regulations. Always ready to help team members by taking on additional tasks. Proven leader and efficient organizer, excelled by enhancing operational efficiency and fostering a positive team environment. Leveraged exceptional communication and problem-solving skills to elevate customer satisfaction and streamline service delivery.

Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

5
5
years of professional experience

Work History

Receptionist

ASU, Human Resource Department, (Work Study)
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Responded to inquiries from callers seeking information.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Support office efficiency by performing clerical tasks such as filing, photocopying, documents.

DSI Department

PECO Foods, Inc.
05.2024 - 08.2024

weigh meat

Salad Station

Cashier
01.2024 - 05.2024
  • Improved customer satisfaction by consistently providing fresh and high-quality salads.
  • Enhanced salad presentation with attention to detail and creative arrangements.
  • Assured consistency across all salad offerings by following established recipes and closely monitoring the outcome.
  • Demonstrated excellent multitasking abilities by preparing multiple orders simultaneously without sacrificing quality or accuracy.
  • Maintained a clean and sanitary work environment, adhering to all health department regulations and guidelines.

D-Boner

Peco Foods, Inc.
06.2023 - 07.2023

Implemented proper food safety protocols at all times, reducing potential contamination risks during meat processing stages.

  • Achieved exceptional speed and precision while deboning meats, resulting in reduced processing times.
  • Exhibited strong attention to detail when inspecting meats for defects or abnormalities before initiating the deboning procedure.

Lead Server

Sonics Drive In
07.2019 - 12.2022
  • Managed high volume dining periods with effective time management and strong multitasking abilities.
  • Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
  • Cultivated warm relationships with regular customers.
  • Oversaw daily operations of service team, delegated tasks, and trained new staff.
  • Collaborated with kitchen staff to ensure accurate and timely delivery of meals, resulting in higher customer satisfaction rates.
  • Maintained clean and organized dining areas, ensuring a pleasant atmosphere for guests at all times.

Car Hop

Sonics Drive In
04.2019 - 07.2019
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Utilized strong multitasking abilities to balance multiple responsibilities simultaneously without sacrificing quality of service.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Increased customer satisfaction by providing prompt and friendly service.
  • Contributed to a positive work environment by maintaining a friendly attitude with coworkers and customers alike.

Education

Bachelor of Arts - Business Administration

Alcorn State University
Lorman, MS
05.2026

High School Diploma -

Canton High School, Canton, MS
Canton, MS
05.2022

Skills

    Problem-Solving

    Attention to Detail

    Team Leadership

    Positive and Friendly Attitude

    Organization and Efficiency

    Exceptional communication

    Operational Efficiency

Volunteer Work

Volunteered with a program that addressed issues concerning the impact of how gun violence, drug awareness, and fire prevention and safety affects our youth.  Duties that I was involved in were, helping to prepare and serve food for the participants, made posters, and decorations for each topic of discussion and distributed handouts.  

Timeline

Receptionist

ASU, Human Resource Department, (Work Study)
08.2024 - Current

DSI Department

PECO Foods, Inc.
05.2024 - 08.2024

Salad Station

Cashier
01.2024 - 05.2024

D-Boner

Peco Foods, Inc.
06.2023 - 07.2023

Lead Server

Sonics Drive In
07.2019 - 12.2022

Car Hop

Sonics Drive In
04.2019 - 07.2019

Bachelor of Arts - Business Administration

Alcorn State University

High School Diploma -

Canton High School, Canton, MS
Madison Archer