Madisyn Ellis
Baton Rouge,LA
Summary
Goal-oriented store leader with a proven track record of surpassing sales targets and consistently achieving high customer satisfaction ratings.Social media-driven professional committed to applying great brand promotion skills in a fast-paced environment. A determined individual ready to handle all types of duties as part of a great team. Looking for a Social Media Coordinator position. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers.
Overview
8
8
years of professional experience
Work History
Internship Coordinator
SportBIZ
06.2024 - 06.2024
- Created social media content with consistent content and tone.
- Strengthened brand identity with consistent messaging, tone, and visual elements across all posts.
- Enhanced student placement rates by developing strong relationships with industry partners and potential internship hosts.
- Gave students feedback on my last 2 years of college and why I chose the major I chose.
- Learned about different roles in the sports field and what to do to get a position in those different careers after college.
- Went on field trips to the NASCAR Hall Fame, NASCAR production team facility, and met with EA SPORTS.
Server
Walk-Ons
09.2023 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
Store Leader
Palm Beach Tan
06.2023 - Current
- Built customer loyalty through knowledgeable sales, support and education on brand products and services.
- Delivered measurable results across product lines with skilled leadership over marketing, merchandising and sales initiatives.
- Handled customer transactions and balanced cash drawers.
- Coordinated restocks to keep retail displays organized and full for customers.
- Built loyal customer base by consistently delivering quality products, top-notch service and efficient check-out procedures.
- Increased overall store productivity with effective scheduling, task delegation, and resource allocation.
- Maintained visual merchandising standards, ensuring an appealing store appearance that attracted customers.
- Tracked performance and communicated global insights with corporate leaders, sharing successes and strategies to proactively tackle any deficiencies.
Camp Counselor
JCC Summer Camp
05.2022 - 08.2023
- Established and built relationships with campers to ease fears in new environment.
- Helped campers build confidence and self-esteem through consistent guidance and mentoring.
- Coordinated and led group activities for campers and counselors.
- Monitored activities matched to individual and group abilities to keep campers safe.
- Provided positive and authoritative approach to guiding behavior by using age-appropriate limits and choices.
- Promoted fun, safe and inclusive environment by monitoring activity of campers to identify and address behavioral issues.
Volunteer
Teal Diva
06.2016 - 05.2018
- Organized stock when shirts came in
- Arrange shipment orders/placed shirts in correct places
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events..
- Mentored new volunteers, fostering a supportive and inclusive team environment.
Hostess
Enrico’s
06.2019 - 08.2021
- Greeted people to their seats
- Operated the cash register for to go orders
- Rolled silverware for the tables
- Brought out food to customers
Organizer Boutique
Tulluah Graham
06.2016 - 05.2018
- Arrange shipment orders/placed shirts in correct places
- Leveraged social media tools effectively to create buzz around events, driving increased registrations and engagement.
- Maintained clear communication channels between all parties involved in the event planning process, ensuring timely updates and issue resolution.
- Developed systems-based approach to establish successful completion of event tasks.
- Coordinated with vendors to ensure all logistical requirements met, improving overall event smoothness.
Key Holder
Birdi Boutique
06.2018 - 08.2020
- Assist customers in getting them a fitting room
- Guide customers to what they need
- Organize clothing racks
- Greet customers as they walk in help them find clothing that they are interested in
Server
Enrico's
08.2021 - 12.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Addressed complaints to kitchen staff and served replacement items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about offered items and make suitable recommendations.
Pool Attendant
Palisades Country Club
06.2023 - Current
- Set up pool umbrellas, loungers and other pieces of furniture.
- Assisted with pool evacuation during weather events or emergencies.
- Monitored behaviors for safety violations and took steps to prevent further violations.
- Tested chemicals and skimmed leaves and debris on daily basis to maintain pool.
- Monitored surrounding environment constantly to watch for potential risks.
- Examined recreational equipment for signs of damage and potential safety risks.
Education
Bachelors in Public Relations- In Progress - Public Relations And Communication Studies
Louisiana State University
Baton Rouge, LA05.2026
High School Diploma -
Gaston Day School
Gastonia, NC05.2022
Skills
- Customer Service
- Problem-Solving
- Multitasking and Organization
- Verbal and Written Communication
- Sales Promotions
- Guest Relations
- Friendly and Positive
- Documentation And Reporting
- Delegating Work
- Teamwork and Collaboration
- Organizational Skills
- Creative Thinking
- Active Listening
- Effective Communication
- Goal-Driven
- Team Management
Timeline
Internship Coordinator
SportBIZ
06.2024 - 06.2024
Server
Walk-Ons
09.2023 - 05.2024
Store Leader
Palm Beach Tan
06.2023 - Current
Pool Attendant
Palisades Country Club
06.2023 - Current
Camp Counselor
JCC Summer Camp
05.2022 - 08.2023
Server
Enrico's
08.2021 - 12.2022
Hostess
Enrico’s
06.2019 - 08.2021
Key Holder
Birdi Boutique
06.2018 - 08.2020
Volunteer
Teal Diva
06.2016 - 05.2018
Organizer Boutique
Tulluah Graham
06.2016 - 05.2018
Bachelors in Public Relations- In Progress - Public Relations And Communication Studies
Louisiana State University
High School Diploma -
Gaston Day School