Madisyn Fantauzzi
Orem,UT
Summary
Dedicated and driven professional with a strong work ethic, consistently striving for excellence in every role. Passionate about continuous learning and skill development, fostering a commitment to personal and professional growth. Eager to embrace new challenges and opportunities that enhance knowledge and experience in the ever-evolving job market.
Overview
5
5
years of professional experience
Work History
Shift Lead/Mixologist
Sodalicious
09.2025 - Current
- I take orders from customers and prepare drinks, utilizing customer service and cash handling. I also stock up on inventory and supplies throughout each shift. This is the job I have been working part-time during college and summer.
- Learned a lot about customer service primarily from this job as entire shifts can solely be just helping customers and providing them with the best service possible
Guest Services Technician
City of Aurora
05.2021 - 08.2022
- During the summers I worked on the boat beach and in the entry station at the reservoir. The job consisted of a lot of heavy lifting of paddle boards and kayaks in and out of the water, as well as using the computers to check people out and cash handling. I also was required to walk people through waivers and sign those in that process.
- Working as the G.S.T. taught me a lot about liability and legality of official documents and ensuring the customers were being taught of everything they needed to be aware of when signing waivers and such.
- I used a lot of technology and answered calls for this job when working the entry station which taught me a plethora of skills when it came to interactions over the phone and navigating computer systems
Host/To-Go Specialist
Darden Restaurants Inc, Olive Garden
10.2021 - 05.2022
- I started off hosting which required me to handle seating and arranging guests in high volume with an array of personality types around to different tables for the waiters, then switching over to to-gos which handled a lot of use of the phone and customer service as I took orders and payments and ran food out to cars.
- This job provided me with experience in high stress environments as well as being very quick-paced. I had to learn how to be a quick problem-solver and efficient in my tasks while also prioritizing the guests first
- My communication skills and emotional intelligence were honed during my time at this job
Education
Associates - Web Design and Development
Utah Valley University
12-2026
Associates - Science
Utah Valley University
04-2026
Associate of Science - Graphic Design/Web Development and Design
Brigham Young University - Idaho
07-2023
Skills
- Adobe Creative Suite
- Python, HTML, CSS, JavaScript
- Caring for non-verbal ambulatory adult (augmented communication, safety precautions, choking precautions, socializing, and regular hygiene)
- Teachable
- Great Learner
- Growth Mindset
- Communication
- Customer Service
- Responsibility
- Leadership
- Teamwork
- Problem-solving
- Cash Handling
- Employee training
Timeline
Shift Lead/Mixologist
Sodalicious
09.2025 - Current
Host/To-Go Specialist
Darden Restaurants Inc, Olive Garden
10.2021 - 05.2022
Guest Services Technician
City of Aurora
05.2021 - 08.2022
Associates - Web Design and Development
Utah Valley University
Associates - Science
Utah Valley University
Associate of Science - Graphic Design/Web Development and Design
Brigham Young University - Idaho