Madisyn Lee
Hampton,VA
Summary
Dedicated public professional eager to apply experience in social services and policy compliance. Adept at handling high-volume caseloads without sacrificing quality of care. Skilled at providing guidance, support, and assistance to vulnerable populations. Offers excellent problem-solving, conflict resolution and communication abilities.
Overview
3
3
years of professional experience
Work History
Title IX Case Manager
West Virginia University
05.2022 - Current
- Maintains detailed and accurate documentation of all cases, ensuring compliance with internal polices and external regulations.
- Develops and implements comprehensive case management plans to address individual needs and desired outcomes.
- Provides exceptional customer service through prompt response times and attentive assistance with individual inquiries and concerns.
- Facilitates regular meetings with team members to discuss case progress, address challenges, and brainstorm solutions for ongoing success.
Victim Advocate
Rape And Domestic Violence Information Center
05.2021 - 05.2022
- Conducted thorough assessments of clients' needs, identifying issues, goals, and necessary interventions.
- Collaborated with multidisciplinary teams, ensuring comprehensive support for crime victims throughout the legal process.
- Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
- Offered guidance on navigating complex systems by providing information about available resources and assisting with paperwork completion when necessary.
- Maintained detailed case records, ensuring accuracy and confidentiality in accordance with organizational policies.
Education
Master of Arts - Public Administration
West Virginia University
Morgantown, WV05.2021
Bachelor of Arts - Criminology
West Virginia University
Morgantown, WV05.2019
Skills
- Interpersonal Communication
- Regulatory Compliance
- Records Management
- Relationship Building
- Data Entry and Analysis
- Crisis Intervention
Timeline
Title IX Case Manager
West Virginia University
05.2022 - Current
Victim Advocate
Rape And Domestic Violence Information Center
05.2021 - 05.2022
Master of Arts - Public Administration
West Virginia University
Bachelor of Arts - Criminology
West Virginia University