Madisyn Petrucci
Milton
Summary
Experienced healthcare professional prepared to contribute to patient care and support. Adept at maintaining high standards, ensuring patient comfort, and executing tasks efficiently. Strong focus on teamwork, adaptability, and achieving outcomes. Skilled in patient communication, basic medical procedures, and maintaining clean, safe environment. Reliable, flexible, and ready to meet changing needs.
Overview
9
9
years of professional experience
1
1
Certification
Work History
CNA
Santa Rosa Health and Rehabilitation
11.2025 - Current
- Provided compassionate care to residents, ensuring comfort and safety in daily activities.
- Assisted nursing staff with patient assessments and documentation, maintaining accurate health records.
- Implemented infection control measures, contributing to a clean and safe environment for residents and staff.
- Oversaw daily operations of patient care routines, ensuring compliance with health regulations and standards.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Trained new staff on best practices for patient care and facility protocols, enhancing team performance.
Bartender, Waitress & Stand-In Manager
Four Seasons
01.2025 - 08.2025
- Served as acting manager during shifts, overseeing staff and operations.
- Trained new employees and led shift meetings.
- Delegated tasks and coordinated communication between bar, floor, and kitchen.
- Resolved customer issues and maintained a professional atmosphere.
- Managed cash handling, reports, and closing procedures.
- Crafted innovative cocktails and beverages to enhance customer experience.
- Maintained inventory levels and organized bar supplies for efficient service.
- Implemented cost-saving measures in inventory management, reducing waste.
- Led team in maintaining compliance with health and safety regulations.
- Fostered positive relationships with customers, encouraging repeat business.
Certified Nursing Assistant (CNA)
Northland Living Center
08.2022 - 08.2025
- Led patient-focused tasks during high-demand shifts.
- Mentored new CNAs in care techniques and documentation procedures.
- Acted as communication support between nurses, patients, and families.
- Maintained calm control in urgent situations and supported team morale.
- Ensured HIPAA compliance and quality documentation.
- Provided direct patient care, supporting daily living activities and enhancing comfort.
- Collaborated with interdisciplinary teams to develop personalized care plans for residents.
Housekeeper
Bishops Motel
01.2019 - 01.2025
- Coordinated workflow during busy periods.
- Upheld high cleanliness standards and trained new seasonal workers.
Customer Service Associate
Bishops Ice Cream Shop
05.2021 - 09.2024
- Delivered customer service and trained new hires.
- Managed register operations and assisted with workflow control.
- Provided exceptional customer service by addressing inquiries and resolving complaints efficiently.
- Assisted in maintaining cleanliness and organization of the shop to enhance customer experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service delivery.
- Collaborated with team members to streamline operational workflows and improve service speed.
Dishwasher
Schmooses Bar & Grill
01.2017 - 01.2019
- Supported high-volume kitchen operations and sanitation.
Education
Diploma -
Forest Hills High School
01.2022
Skills
- Hard Skills:
- Microsoft Office; Budgeting; Event Planning; Research
- Customer Service; Housekeeping; CNA Care; HIPAA Compliance
- Time Management; Multitasking
- Interpersonal Skills:
- Leadership; Communication; Conflict Resolution
- Team Collaboration; Adaptability; Reliability
- Public Speaking; Empathy; Compassion
Certification
- CNA - Certified Nurse Assistant
-Maine License #: CNA95470
-Florida License #: CNA481285
Timeline
CNA
Santa Rosa Health and Rehabilitation
11.2025 - Current
Bartender, Waitress & Stand-In Manager
Four Seasons
01.2025 - 08.2025
Certified Nursing Assistant (CNA)
Northland Living Center
08.2022 - 08.2025
Customer Service Associate
Bishops Ice Cream Shop
05.2021 - 09.2024
Housekeeper
Bishops Motel
01.2019 - 01.2025
Dishwasher
Schmooses Bar & Grill
01.2017 - 01.2019
Diploma -
Forest Hills High School