Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Madisyn Saracco

Plainfield,IL

Summary

Motivated and adaptable professional with a strong background in customer service, team leadership, and high-performance environments. Former Division 1 basketball player with excellent communication, problem-solving, and interpersonal skills developed through athletic and service roles. Known for being goal-oriented, highly resilient, and capable of thriving in dynamic and fast-paced situations. Ready to apply my diverse skill set to contribute effectively in any customer-focused or team-oriented role.

Overview

2026
2026
years of professional experience

Work History

College Basketball Player

Tennessee Technological University
Cookeville, TN

Balanced rigorous athletic and academic schedules, demonstrating strong time management and commitment.

Developed leadership, discipline, and teamwork in high-pressure, competitive environments.

Applied goal-setting and performance improvement strategies, mirroring skills needed for success in sales.

Executive Administrative Assistant

SerV Health LLC
plainfield, IL
05.2025 - Current
  • Prepare and manage invoices and payment tracking, ensuring accuracy and timely submissions using platforms like Xero
  • Handle executive-level scheduling, calendar management, and meeting coordination for the CEO and leadership team
  • Draft, send, and manage professional communications with doctors, clients, and business partners on behalf of the CEO
  • Attend client meetings with doctors, take detailed notes, and ensure follow-up actions are completed promptly
  • Represent the company with professionalism during external meetings, supporting relationship-building with healthcare professionals and vendors
  • Maintain confidentiality and discretion while managing sensitive information and documents
  • Support business development efforts, assisting with presentations, email follow-ups, and partner outreach
  • Contribute to day-to-day office operations, adapting quickly to shifting priorities and executive needs

Catering Assistant

Grade A Catering
Cookeville, TN
06.2024 - 04.2025
  • Delivered exceptional customer service by interacting with a wide range of clients in fast-paced event environments.
  • Communicated effectively with guests and team members to ensure smooth event coordination and positive experiences.
  • Adapted quickly to changing needs, solving problems on the fly and ensuring guest satisfaction.
  • Collaborated with event staff to plan logistics, manage schedules, and deliver quality service under pressure.
  • Developed strong interpersonal skills through direct client engagement and team-based responsibilities.

Education

Interdisciplinary Studies

Southern Illinois University, Carbondale
Carbondale, IL

Bachelor of Interdisciplinary Studies - Business

Tennessee Technological University
Cookeville, TN

Skills

  • Customer Relationship Building
  • Verbal & Written Communication
  • Persuasion & Active Listening
  • Conflict Resolution
  • Time Management & Organization
  • Goal-Oriented & Competitive Mindset
  • Team Collaboration & Leadership
  • Public Speaking & Presentation
  • Adaptability in Fast-Paced Environments
  • Sales Fundamentals (Upselling, Objection Handling)
  • Microsoft Office & Google Workspace
  • Event Planning & Coordination
  • Performance Under Pressure
  • Client engagement
  • Interpersonal skills
  • Client relationship management

Accomplishments

  • OVC Championship Winner[2025]
  • Regular Season Champions[2025]
  • NCAA March Madness Tournament appearance [2025]

Played against South Carolina, showcasing high-level competition and performance under pressure.

Timeline

Executive Administrative Assistant

SerV Health LLC
05.2025 - Current

Catering Assistant

Grade A Catering
06.2024 - 04.2025

Interdisciplinary Studies

Southern Illinois University, Carbondale

Bachelor of Interdisciplinary Studies - Business

Tennessee Technological University

College Basketball Player

Tennessee Technological University
Madisyn Saracco