Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Madisyn Saracco

Plainfield,IL

Summary

Motivated and adaptable professional with a strong background in customer service, team leadership, and high-performance environments. Former Division 1 basketball player with excellent communication, problem-solving, and interpersonal skills developed through athletic and service roles. Known for being goal-oriented, highly resilient, and capable of thriving in dynamic and fast-paced situations. Ready to apply my diverse skill set to contribute effectively in any customer-focused or team-oriented role.

Overview

2
2
years of professional experience

Work History

College Basketball Player

Tennessee Technological University
Cookeville, TN

Balanced rigorous athletic and academic schedules, demonstrating strong time management and commitment.

Developed leadership, discipline, and teamwork in high-pressure, competitive environments.

Applied goal-setting and performance improvement strategies, mirroring skills needed for success in sales.

Delivery Driver

GENCO
Romeoville, IL
12.2025 - Current
  • Navigated delivery routes efficiently to ensure timely customer service.
  • Operated delivery vehicles in compliance with safety regulations and company policies.
  • Loaded and unloaded packages, maintaining organization and accuracy during deliveries.
  • Communicated effectively with customers regarding delivery status and inquiries.
  • Conducted pre-trip inspections on vehicles to ensure operational safety and reliability.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
  • Optimized loading procedures, reducing time spent on preparing shipments for transport.
  • Streamlined loading and unloading processes with careful coordination of schedules, equipment, and personnel.
  • Top driver in complimenta in less than a month at the company.

Executive Administrative Assistant

SerV Health LLC
Plainfield, Illinois
05.2025 - Current
  • Prepare and manage invoices and payment tracking, ensuring accuracy and timely submissions using platforms like Xero
  • Handle executive-level scheduling, calendar management, and meeting coordination for the CEO and leadership team
  • Draft, send, and manage professional communications with doctors, clients, and business partners on behalf of the CEO
  • Attend client meetings with doctors, take detailed notes, and ensure follow-up actions are completed promptly
  • Represent the company with professionalism during external meetings, supporting relationship-building with healthcare professionals and vendors
  • Maintain confidentiality and discretion while managing sensitive information and documents
  • Support business development efforts, assisting with presentations, email follow-ups, and partner outreach
  • Contribute to day-to-day office operations, adapting quickly to shifting priorities and executive needs

Catering Assistant

Grade A Catering
Cookeville, TN
06.2024 - 04.2025
  • Delivered exceptional customer service by interacting with a wide range of clients in fast-paced event environments.
  • Communicated effectively with guests and team members to ensure smooth event coordination and positive experiences.
  • Adapted quickly to changing needs, solving problems on the fly and ensuring guest satisfaction.
  • Collaborated with event staff to plan logistics, manage schedules, and deliver quality service under pressure.
  • Developed strong interpersonal skills through direct client engagement and team-based responsibilities.

Education

Interdisciplinary Studies

Southern Illinois University, Carbondale
Carbondale, IL

Bachelor of Interdisciplinary Studies - Business

Tennessee Technological University
Cookeville, TN

Skills

Customer Relationship Building

Verbal & Written Communication

Persuasion & Active Listening

Conflict Resolution

Time Management & Organization

Goal-Oriented & Competitive Mindset

Team Collaboration & Leadership

Public Speaking & Presentation

Adaptability in Fast-Paced Environments

Sales Fundamentals (Upselling, Objection Handling)

Microsoft Office & Google Workspace

Event Planning & Coordination

Performance Under Pressure

Client engagement

Interpersonal skills

Client relationship management

Accomplishments

  • OVC Championship Winner[2025]

Timeline

Delivery Driver

GENCO
12.2025 - Current

Executive Administrative Assistant

SerV Health LLC
05.2025 - Current

Catering Assistant

Grade A Catering
06.2024 - 04.2025

College Basketball Player

Tennessee Technological University

Interdisciplinary Studies

Southern Illinois University, Carbondale

Bachelor of Interdisciplinary Studies - Business

Tennessee Technological University
Madisyn Saracco