Madisyn Thomas
Ojai,CA
Summary
Experienced professional with 16 years of expertise in responding to requests and supporting individuals. Skilled in improving office procedures and enhancing team operations across diverse office environments. Proactive, organized, with strong verbal and written communication skills. Eager to contribute as a valuable asset to any company, leveraging expertise and dedication to drive success!
Overview
12
12
years of professional experience
Work History
People Operations Specialist
Silver Air Private Jets
Santa Barbara, CA
06.2026 - 08.2026
- Supported day-to-day People Operations activities across the employee lifecycle, including onboarding, employee communications, and off-boarding
- Coordinated new-hire onboarding logistics including travel, ensuring employees and managers had the necessary information, schedules, and resources for a smooth start
- Maintained and updated employee information and HR-related records with accuracy and confidentiality
- Assisted with internal employee communications, People & Culture initiatives, and company-wide announcements
- Assisted with People & Culture projects and evolving administrative processes in a fast-paced private aviation environment
Assistant to the COO
Pueblo Radiology Medical Group
Santa Barbara, CA
10.2024 - 01.2026
- Supported the executive team and specifically the CAO in reorganizing, creating and managing infrastructure in HR, Marketing, Operations, and Admin
- Oversaw procurement for office meals, travel arrangements, operational supplies, and break room essentials
- Generated weekly reports, organized meetings, meeting agendas, took meeting notes, assigned action items, developed presentations and excel sheets to streamline workflows
- Served as Interim Marketing Coordinator during a significant portal rollout involving 3,000 referring offices
- Assisted in conducting interviews and then trained the new Marketing Director
- Assisted COO in managing contracts and vendor relationships spanning over 29 years
Executive Administrative Assistant
Suttons Creek Inc.
Westlake Village, CA
09.2021 - 04.2023
- Supported the entire executive team and extended staff, managed scheduling internally and externally with Clients.
- Supported Sales Team with managing, organizing, and participating in the process of the Sales Cycle.
- Critically reviewed and processed NDA’s, MSA’s, Statement of Work proposals and project budgeting break downs.
- Supported internal project teams and management; regularly sent and helped create Dashboards for project leads and teams.
- Consistently created spreadsheets, slide decks and presentations for Clients; assisted in running presentations for Client facing meetings.
- Managed setting up and granting access to internal Box folders and SharePoint.
- Handled purchasing, travel budgeting, travel planning and purchasing for conferences and events.
- Assisted in improving process, internal structure, and organization.
ER/Surgical/Clinical Administrative Registrar
Los Robles Hospital and Medical Center
Thousand Oaks, CA
10.2014 - 09.2020
- Demonstrated expertise in managing high-pressure situations.
- Gathered current medical information and reviewed histories with patients to gather details for medical staff.
- Verified patient insurance and collected pre-authorizations from providers.
- Oversaw collection of admission, billing and processing documents to meet organizational expectations.
- Compiled physical and digital documents, charts and reports to meet business and patient needs.
- Answered phone calls to provide assistance, information and medical operations access to maximize office efficiency.
Education
Electrocardiogram Technician Program Certificate of Completion - Cardiology
Conejo Valley Adult School
Thousand Oaks, CA05.2017
Medical Assisting
Ventura College
Ventura, CA01.2014
Skills
- Innovative and strong problem solver
- Dedicated team player and leader
- Self disciplined and self starter
- High attention to detail and efficiency
- Customer and service oriented
- Skilled in Microsoft Applications, Word, Excel, PowerPoint, Teams, SharePoint, Canva, Visio, Lucid, Quickbooks, Divvy, ContractWorks, Outlook, Sales Force, BigTime, PowerBi, Box, Rippling, Ramp, Medical Billing and Coding
Hobbies & Interests
In my free time I love to paint, surf, bike, hike, play sports, read, and bake. I'm a real foodie who loves to cook and dine. I love traveling to experience new cultures and try new things.
Timeline
People Operations Specialist
Silver Air Private Jets
06.2026 - 08.2026
Assistant to the COO
Pueblo Radiology Medical Group
10.2024 - 01.2026
Executive Administrative Assistant
Suttons Creek Inc.
09.2021 - 04.2023
ER/Surgical/Clinical Administrative Registrar
Los Robles Hospital and Medical Center
10.2014 - 09.2020
Medical Assisting
Ventura College
Electrocardiogram Technician Program Certificate of Completion - Cardiology
Conejo Valley Adult School