Summary
Overview
Work History
Education
Skills
Timeline
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Madisyn "Syn" Zipper

New Albany,IN

Summary

Adaptable creative with a passion for cultivating strong connections to members of my community through excellent written and verbal communication. Keen attention to detail born from many years of experience providing accurate and high quality products for a diverse group of customers and clients. Adept at learning specific job processes and transferring those skills to fellow team members. Dedicated to embodying the core values of whatever company I am serving.

Overview

5
5
years of professional experience

Work History

Cover Making Specialist

Redtree Design, LLC
03.2022 - Current
  • Followed specific sets of processes to complete handmade photo album covers of various fabrics and leathers
  • Maintained warehouse cleanliness and best safety practices for working with sharp tools and machinery
  • Demonstrated focus and dedication to staying on task through being the most efficient specialist on the team, breaking company records for highest output in a day (often 20+ covers per day, exceeding the average of 15)
  • Promptly learned how to make each cover and troubleshoot a variety of issues as they arose (removing stains, navigating defects, pressing out creases, etc.)
  • Mentored new team members with the goal of maintaining a convivial, passionate work environment
  • Used my exceptional knowledge of job processes to train five different team members throughout my tenure
  • Created documents that outlined each step to making our various cover types and laid out important definitions


Shift Lead

Heine Brothers' Coffee
07.2019 - 03.2022
  • Collaborated with a team of baristas to provide efficient and friendly service and deliver the best quality beverages
  • Lead baristas in completing a list of daily tasks in a timely manner
  • Maintained accurate counts of the money in both registers throughout my shift
  • Made bank deposits at closing
  • Answered operational questions from co-workers and responded promptly and kindly to customer complaints and concerns, providing refunds when appropriate
  • Used my keen knowledge of company practices to assist in the extended training of newer team members

Education

Bachelor of Arts - Psychology And English (writing)

Indiana University Southeast
New Albany, IN
12.2020

Skills

  • Expert Problem Solving
  • Quality Assurance
  • Machinery Maintenance
  • Idea Development and Brainstorming
  • Excellent Written and Verbal Communication
  • Team Leadership
  • Time Management
  • Training and Staff Development
  • Exceptional Work Ethic

Timeline

Cover Making Specialist

Redtree Design, LLC
03.2022 - Current

Shift Lead

Heine Brothers' Coffee
07.2019 - 03.2022

Bachelor of Arts - Psychology And English (writing)

Indiana University Southeast

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Madisyn "Syn" Zipper