Summary
Overview
Work History
Education
Skills
Community Service
Institution
Coursework
Accomplishments
Timeline
Generic

Madona Gobran

Queens

Summary

Versatile Business Operations Specialist with background in optimizing operational processes and implementing effective business solutions. Skilled in project management, strategic planning, and process improvement, consistently delivering results that drive efficiency and reduce costs. Strong analytical abilities and problem-solving skills contribute to successful project outcomes and positive impacts on overall business performance.

Overview

4
4
years of professional experience

Work History

Youth Library Aid Intern

Queens Library
Woodhaven
07.2024 - 08.2024
  • Assure that the library's resources are well-protected, clean, and in order
  • Maintain library inventory (e.g., books, collections, periodicals, multimedia, etc.)
  • Participate in promotional activities (e.g., children's storytelling, author readings, book sales, etc.)
  • Manage new equipment budgeting and billing in the library

Tax Assistant Intern

International High School
Long Island
03.2024 - 04.2024
  • Reviewing tax returns and data entry and reconciliation in a variety of systems
  • Scan and file documents in the electronic filing system
  • Enter data and maintain client service professionals’ assignment schedules
  • Track due dates and communicate status to the appropriate person in charge
  • Assists with expense reports

Summer Camp Counselor Intern

Saint Mary & Saint Antonios
Queens
07.2020 - 08.2020
  • Bring creative ideas or games to keep kids engaged and active.
  • Being patient and empathetic with the kids to establish a strong rapport with them and achieve the goal of this role
  • Being a role model that inspires children.
  • Supported the Corporate Development team with merger and acquisition evaluations across Spotify's business units.
  • Ability to develop positive relationships with people from different backgrounds

Education

Bachelor of Arts - Psychology

Medgar Evers College
Brooklyn, NY
05.2025

Skills

  • Microsoft Office Suite
  • Teamwork and collaboration
  • Computer skills
  • Complex Problem-solving
  • Clerical support
  • Records administration
  • Data interpretation
  • Research and analysis
  • Public speaking
  • Adaptability and flexibility
  • Data management
  • Data entry
  • Quick learner
  • Report writing
  • Event planning assistance
  • Problem-solving
  • Strong academic record
  • Administrative tasks
  • Collaboration
  • Spreadsheet tracking
  • Event planning
  • Project management
  • Effective communication
  • Customer service
  • Data analysis
  • Research methodologies
  • Conflict resolution
  • Team collaboration

Community Service

Volunteer, Sunday School For Kids, Queens, NY, 2020

Institution

Medgar Evers College – School of Liberal Arts, Brooklyn, NY

Coursework

  • Social Psychology
  • Critical Issues in Society
  • Psych Sensation & Perception
  • Cognitive Experimental Psychology
  • Psychological Tests
  • Psychotherapy and Counseling
  • Human Development

Accomplishments

  • Certificate of Achievement in psychology

Timeline

Youth Library Aid Intern

Queens Library
07.2024 - 08.2024

Tax Assistant Intern

International High School
03.2024 - 04.2024

Summer Camp Counselor Intern

Saint Mary & Saint Antonios
07.2020 - 08.2020

Bachelor of Arts - Psychology

Medgar Evers College

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