Summary
Overview
Work History
Education
Timeline
AdministrativeAssistant

Madonna Moore, LMSW

Corpus Christi,TX

Summary

Offering a strong foundation in healthcare coordination collaborating with medical team members and community resources for successful patient outcomes. Proficient in conducting psychosocial assessments to create an individualized plan of care for each patient. Personable and dedicated individual with compassionate approach to patient care, strong organizational and communication skills.

Overview

23
23
years of professional experience

Work History

Transitional Case Manager

LHC Group (Christus Hospital System)
02.2021 - Current
  • Assesses post-hospital care needs and coordinates needed care to improve patient outcomes and reduce hospital re-admission rates
  • Collaborates with interdisciplinary teams to evaluate and address the physical, emotional, and social needs of patients during transitions of care
  • Serves as liasion between Christus Home Healthcare and Hospice and the Christus Spohn Hospital System
  • Coordinates ancillary services such as DME and infusion needs
  • Provides educational in-services to case management team to promote specialized programs within Christus Home Healthcare and hospice

Hospice Social Worker

LHC Group/Christus Hospice and Palliative Care
12.2013 - 01.2021
  • Empowered patients to make informed decisions about their end-of-life care through compassionate counseling sessions.
  • Cultivated a strong network of community partnerships, enhancing resource availability for patients and families during their time of need.
  • Participated in ongoing professional development opportunities, staying informed of industry trends and best practices to enhance the quality of care provided.
  • Collaborated with interdisciplinary team members for optimal patient outcomes, ensuring consistent updates on patient progress.
  • Facilitated effective communication between patients, families, and interdisciplinary team members to ensure a seamless hospice experience.
  • Mentored new social workers joining the organization—sharing best practices while fostering a supportive learning environment.
  • Provided crisis intervention services for patients and families experiencing acute emotional distress during the end-of-life process.
  • Maintained accurate documentation of all social work interventions in accordance with regulatory requirements and organizational policies.
  • Improved patient care by conducting home visits and comprehensive psychosocial assessments, developing individualized care plans.
  • Facilitated family meetings to discuss patient care plans.
  • Assisted patients in accessing housing, financial assistance and other community resources.

Hospice Social Worker

Lighthouse Hospice
03.2009 - 12.2013

Hospice Social Worker

Vistacare Hospice
02.2006 - 03.2009

Case Management Social Worker

Christus Spohn Hospital-Shoreline
06.2003 - 07.2006
  • Collaborated with colleagues on interdisciplinary teams to develop comprehensive care plans addressing clients'' physical, emotional, and social needs.
  • Facilitated successful client transitions from hospitalization to community-based care through coordinated discharge planning.
  • Supported clients in navigating complex social systems, assisting them in accessing appropriate resources such as housing, employment, and healthcare services.
  • Delivered quality case management services within a high-stress environment, consistently meeting deadlines and maintaining professionalism under pressure.
  • Assisted clients in identifying community resources and connecting with appropriate services.

Child Protective Services Investigator

Texas Department of Protective and Regulatory Services
10.2001 - 05.2003
  • Provided critical support during crisis situations involving child abuse or neglect allegations, offering immediate assistance to both children and caregivers.
  • Testified in court hearings as an expert witness, providing essential information for legal decision-making processes.
  • Expedited case resolutions through diligent documentation, timely report submissions, and effective time management skills.
  • Enhanced family functioning by providing education on positive parenting strategies, child development, and available community resources.

Education

Master of Social Work - Children And Family Studies

University of Houston
Houston, TX

Bachelor of Social Work - Social Work And Criminal Justice

Southwest Texas State University (Texas State)
San Marcos, TX

Timeline

Transitional Case Manager

LHC Group (Christus Hospital System)
02.2021 - Current

Hospice Social Worker

LHC Group/Christus Hospice and Palliative Care
12.2013 - 01.2021

Hospice Social Worker

Lighthouse Hospice
03.2009 - 12.2013

Hospice Social Worker

Vistacare Hospice
02.2006 - 03.2009

Case Management Social Worker

Christus Spohn Hospital-Shoreline
06.2003 - 07.2006

Child Protective Services Investigator

Texas Department of Protective and Regulatory Services
10.2001 - 05.2003

Master of Social Work - Children And Family Studies

University of Houston

Bachelor of Social Work - Social Work And Criminal Justice

Southwest Texas State University (Texas State)

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Madonna Moore, LMSW