Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
MADYSEN AMEN

MADYSEN AMEN

Spring Branch,TX

Summary

I am an outgoing, multi-tasking, customer-service oriented person who thrives in a high energy environment with an awesome team.


Overview

7
7
years of professional experience
1
1
Certification

Work History

Bartender

Parry's Pizzeria & Taphouse
08.2024 - Current
  • Served high customer volumes during special events, nights, and weekends
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits

Barista /Store Manager

On The Grind Coffee
08.2021 - Current
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise
  • Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service
  • Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members
  • Managed inventory levels to ensure all necessary supplies were always available, preventing any service delays

Dance Instructor

Lonestar Collective Dance
08.2019 - 08.2023
  • Trained dancers of varying ages
  • Created lesson plans as well as choreographed routines
  • Prepared and trained dancers for competitions and performances
  • Learned how to manage varying personality types and how to navigate differences in perspective
  • Fostered a supportive learning environment by promoting positive reinforcement and constructive feedback.
  • Implemented injury prevention strategies during warm-ups and cool-downs, ensuring safe practice for all participants
  • Offered one-on-one instruction to students by appointment

Barista

Starbucks
10.2020 - 02.2021
  • Memorized and perfected every drink on the menu
  • Built rapport with the 'regulars' and my team
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment

Patient Care Advocate

Health by Choice
09.2017 - 10.2020
  • Worked as a patient care advocate assisting the doctor in care of patients
  • Took inventory of vitamins and supplements while creating an organized and functional pharmacy
  • Provided emotional support to patients and families, fostering a positive atmosphere during challenging situations
  • Reduced patient wait times by efficiently managing schedules and coordinating with staff

Education

High School -

Homeschooled
05.2020

Skills

  • Excellent customer service
  • Highly driven to succeed and to see those around me succeed
  • Detail-oriented
  • Multi-tasking and handling high stress situations
  • Strong multitasking
  • Highly reliable

Certification

  • Food Safety Manager Certification – National Registry of Food Safety Professionals.
  • Bartender & Mixologist Certification–United States.
  • TABC Certification

Timeline

Bartender

Parry's Pizzeria & Taphouse
08.2024 - Current

Barista /Store Manager

On The Grind Coffee
08.2021 - Current

Barista

Starbucks
10.2020 - 02.2021

Dance Instructor

Lonestar Collective Dance
08.2019 - 08.2023

Patient Care Advocate

Health by Choice
09.2017 - 10.2020

High School -

Homeschooled

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MADYSEN AMEN