Madysen Sannar
Sacramento,CA
Summary
Professional hospitality worker prepared for this role. Experience in delivering exceptional guest service, ensuring customer satisfaction, and maintaining clean and organized dining environment. Strong focus on team collaboration, reliability, and adaptability to changing needs. Skilled in communication, problem-solving, and multitasking, with friendly and approachable demeanor.
Overview
5
5
years of professional experience
1
1
Language
Work History
Waitstaff
Atria
Carmichael, CA
02.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Trained new staff on menu knowledge and service protocols, raising team's overall performance.
- Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
- Maintained cleanliness and organization in dining area, contributing to welcoming atmosphere.
Waitstaff
Terraces of Roseville
Roseville, CA
02.2024 - 02.2025
- Delivered exceptional customer service in fast-paced dining environment.
- Managed multi-tasking responsibilities including order taking, food delivery, and payment processing.
- Resolved customer inquiries and complaints effectively, fostering positive dining experiences.
- Cultivated warm relationships with regular customers.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Front Store Associate
CVS
Sacramento, CA
10.2023 - 01.2024
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Managed inventory levels, ensuring optimal stock availability for customer needs.
- Operated point-of-sale systems efficiently, processing transactions accurately and swiftly.
- Collaborated with team members to maintain store cleanliness and organization standards.
- Resolved customer complaints promptly, ensuring satisfaction and fostering loyalty.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions
Shift Leader/Sandwich Artist
Subway
Sacramento, CA
10.2021 - 10.2023
- Prepared sandwiches according to customer specifications, ensuring quality and consistency.
- Operated kitchen equipment, maintaining cleanliness and adherence to safety standards.
- Trained new staff on sandwich preparation techniques and food safety practices, enhancing team performance.
- Monitored food freshness and rotated stock to minimize waste and ensure product quality.
- Provided exceptional customer service by addressing inquiries and resolving order issues promptly.
- Kept workstations well-organized and sanitized throughout shifts, promoting cleanliness and reducing cross-contamination risks.
Education
Health Sciences
American River College
Sacramento, CAHigh School Diploma -
Foothill High School
Sacramento, CA06.2023
Skills
Demonstrated a friendly, positive attitude in team settings
Supported teamwork and collaboration among colleagues
Assisted customers with their inquiries to enhance service experiences
Applied problem-solving skills to address customer issues effectively
Managed time efficiently to meet deadlines
Maintained attention to detail in all tasks
Adapted to changing circumstances with flexibility
Displayed dependability and responsibility in fulfilling job duties
Executed multitasking effectively in a fast-paced environment
Communicated effectively with team members and clients
Organized tasks and priorities to optimize workflow
Remained calm under pressure to handle challenging situations
Utilized verbal communication skills to convey information clearly
Practiced active listening to understand customer needs
Languages
English
Native or Bilingual
Timeline
Waitstaff
Atria
02.2025 - Current
Waitstaff
Terraces of Roseville
02.2024 - 02.2025
Front Store Associate
CVS
10.2023 - 01.2024
Shift Leader/Sandwich Artist
Subway
10.2021 - 10.2023
Health Sciences
American River College
High School Diploma -
Foothill High School