Madysen Velasquez
Santa Teresa,NM
Summary
Accomplished Lead District Manager with over2 years of experience driving operational efficiency and business growth across multiple locations. Successfully managed8 district managers and15 stores, increasing sales by77% year-over-year. Strong expertise in team leadership, strategic planning, and financial management, with a proven ability to exceed sales targets and foster a high-performance culture.
Overview
3
3
years of professional experience
Work History
Lead District Manager
Vape City
09.2024 - Current
- Supervised and guided 8 district managers to achieve regional goals in San Angelo, Midland and El Paso.
- Maintain open communication with senior management, providing regular updates on performance, issues, and goals for the month-to-month sales goals for each store.
- Collaborated closely with team members to ensure collective responsibility and task completion.
- Prepare detailed reports on operations, sales performance, and employee engagement with inventory needed and maintaining a safe and healthy environment.
- Expertly managed inventory processes to ensure optimal stock levels.
District Manager
Vape City
12.2023 - 09.2024
- Supported ongoing professional development within the team through coaching sessions and performance reviews, leading to consistently high levels of employee engagement and retention.
- Monitored employee progress, providing additional support and clarification on policies and procedures to ensure mastery of the material.
- Coordinated inventory needs and receipts, ensuring accurate tracking and timely restocking to minimize shortages and optimize product availability.
- Boosted client satisfaction by delivering high-quality presentations on industry trends and insights.
Store Manager
Vape City
03.2023 - 12.2023
- Motivate and provide performance feedback to team members, fostering a positive work environment
- Maintain an attractive and organized store layout, ensuring products are displayed effectively to maximize sales
- Implement seasonal promotions or sales, adjusting the store’s visual merchandising accordingly to reflect the promotions
- Oversee inventory levels, ensuring the store is adequately stocked with tobacco, smoking accessories, and related products
- Conduct regular inventory counts, manage reordering, and work with suppliers to ensure timely restocking
- Ensure the store adheres to all local, state, and federal laws and regulations regarding the sale of tobacco products and smoking accessories, including age verification processes
- Stay up-to-date on legal changes and industry standards, implementing necessary adjustments to store operations
Sales Associate
Vape City
12.2022 - 09.2023
- Vape City Sales Associate plays a crucial role in fostering customer loyalty, enhancing the store’s reputation, and contributing to the overall success of the business by driving sales and providing a positive, informative experience
- Understanding of local, state, and federal regulations related to cannabis sales and distribution
- Knowledge of age verification processes and ensuring all customers meet legal age requirements
- Familiarity with security protocols and ensuring proper handling and storage of cannabis products
- Skilled in inventory management, point-of-sale (POS) operations, and ensuring a positive in-store experience
- Proven ability to meet and exceed sales targets while maintaining a friendly and professional demeanor
- Enthusiastic, dependable, and passionate about contributing to the success of the team and store
Medical Receptionist
Total Health Care, Inc.
09.2022 - 12.2022
- Welcoming patients upon arrival, ensuring they have completed necessary forms, and directing them to appropriate areas within the office
- Collecting patient information, verifying insurance details, updating personal records, and ensuring all documentation is accurate and complete
- Managing office supplies, maintaining cleanliness, and supporting healthcare professionals with administrative tasks
Veterinary Receptionist / Techican
South West Animal Care Center
01.2022 - 09.2022
- AAHA-accredited four-doctors practice that specializes in providing high-quality, compassionate, and convenient care for patients
- Greet clients/ patients in the office and field telephone calls
- Communicate closely with kennel techs, receptionists, vet techs, and management
- Make appointments using infinity and Atlantis software, pull charts for appointments, set up surgery paperwork, and educate clients on flea and tick, and heartworm prevention
- Made boarding reservations and daycare attendance
Education
High School Diploma -
Options High School
El Paso, TX12.2019
Skills
- Training and mentorship
- Data interpretation
- Information management
- Inventory Management
- Point Of Sales POS System
- Compliance Knowledge
Timeline
Lead District Manager
Vape City
09.2024 - Current
District Manager
Vape City
12.2023 - 09.2024
Store Manager
Vape City
03.2023 - 12.2023
Sales Associate
Vape City
12.2022 - 09.2023
Medical Receptionist
Total Health Care, Inc.
09.2022 - 12.2022
Veterinary Receptionist / Techican
South West Animal Care Center
01.2022 - 09.2022
High School Diploma -
Options High School
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