Madyson Anderson
Manchester,PA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Warehouse Worker
Cotterman Company
Mechanicsburg, Pennsylvania
02.2026 - Current
- Assembled ladders according to company specifications and safety standards
- Prepared ladders for distribution, ensuring quality standards and proper packaging for safe transport
- Inspected components for quality and structural integrity before and after assembly
- Used hand and power tools to complete builds efficiently and accurately
- Maintained a clean and organized work area to meet safety regulations
- Met daily production goals in a fast-paced environment
WIRELESS TECHNICIAN
Assurant
York, Pennsylvania
05.2015 - 11.2025
- Performed diagnostic tests on cell phones to identify issues and determine appropriate repair solutions
- Replaced broken parts, such as screens, batteries, speakers, and cameras.
- Installed operating system updates and software applications to improve phone performance.
- Troubleshot technical problems with hardware and software components of cell phones.
- Created detailed records of all repairs for quality assurance purposes.
- Ordered replacement parts when necessary to complete repairs quickly and efficiently.
- Maintained a clean work area while always adhering to safety protocols.
- Utilized specialized tools such as screwdrivers, soldering irons, and tweezers.
- Trained other employees on proper repair procedures for various types of cell phones.
- Coached and mentored a team of 60 associates to improve team and individual performance.
- Participated in focus groups to generate ideas for continuous improvement.
Education
High School Diploma -
Northeastern High School
Manchester, PASkills
- Computer proficiency
- Microsoft Office and Oracle
- Organizational and communication skills
- Professionalism in person and via phone
- Multitasking ability
- Continuous improvement mindset
- Troubleshooting and diagnosis
- Software upgrades
- Problem solving
- Team building strategies
- Positive attitude
Certification
- WISE Certification
- SEAD Certification
- Samsung Repair Certified
- Apple Certified
Accomplishments
- Played a key role in workforce development by training employees at multiple facilities, supporting both onboarding and continuous improvement efforts.
Timeline
Warehouse Worker
Cotterman Company
02.2026 - Current
WIRELESS TECHNICIAN
Assurant
05.2015 - 11.2025
High School Diploma -
Northeastern High School