Madyson Whitmore
Wichita
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
7
7
years of professional experience
Work History
Hospitality Associate
HCA Healthcare
02.2024 - Current
- Assisted patients with daily activities, ensuring comfort and satisfaction during their stay.
- Coordinated meal delivery and dietary needs, maintaining adherence to health guidelines.
- Implemented cleanliness protocols in patient areas, enhancing overall hospital hygiene standards.
- Collaborated with nursing staff to address patient requests and concerns promptly.
Server/ Assistant Manager
Denny's
10.2018 - 02.2024
- Supervised daily operations to ensure smooth workflow and exceptional customer service.
- Trained and mentored new staff on menu items and service protocols.
- Implemented inventory management practices to reduce waste and optimize stock levels.
- Developed staff schedules to enhance efficiency and meet peak service demands.
Education
Associate of Applied Science - Pre-Health Professions
Butler Community College
Andover, KS05-2029
High School Diploma -
Haysville High School
Haysville, KS05-2019
Skills
- Customer service
- Problem resolution
- Call center experience
- Complaint handling
- Payment processing
Timeline
Hospitality Associate
HCA Healthcare
02.2024 - Current
Server/ Assistant Manager
Denny's
10.2018 - 02.2024
Associate of Applied Science - Pre-Health Professions
Butler Community College
High School Diploma -
Haysville High School
References
Cassandra Tate (316)990-0882
Christian Gottfried (316)413-9400
Kristin Sheridan (316)519-8103
Rosa Ruiz (316) 619-9813