Madyssen Woodford
New Market,AL
Summary
Calm and dependable professional with strong critical thinking and problem-solving abilities, able to remain focused and composed in high-pressure situations. Demonstrated success in customer service through clear communication, active listening, and conflict resolution. Quick learner with a strong work ethic and adaptability, capable of mastering complex systems and procedures independently. Organized team player dedicated to accuracy, efficiency, and providing reliable support to both colleagues and the public in fast-paced environments.
Overview
6
6
years of professional experience
Work History
Crew Member
McDonalds
Huntsville, Alabama
02.2025 - 06.2025
- Provided excellent customer service to enhance guest experience and satisfaction.
- Operated kitchen equipment to prepare food quickly and efficiently.
- Maintained cleanliness and organization in work areas and dining spaces.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Assisted in training new crew members on procedures and company standards.
- Handled cash transactions accurately at the front counter and drive-thru.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
Team Member
Spencer's Gifts
Huntsville, Alabama
10.2024 - 01.2025
- Assisted customers with inquiries and product selections.
- Maintained cleanliness and organization of work areas.
- Operated cash register and processed customer transactions accurately.
- Communicated effectively with management regarding customer feedback and concerns.
- Operated cash registers to process payments from customers.
- Worked hard to learn required tasks quickly to maximize performance.
- Greeted customers upon entering the store with friendly demeanor.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Built and maintained working relationships with peers and upper management.
- Upheld high standards of productivity and quality in operations.
- Collaborated with team members to achieve daily goals.
- Participated in regular training sessions to improve product knowledge and service skills.
- Maintained positive working relationship with fellow staff and management.
Crew Member
McDonalds
Huntsville, AL
10.2019 - 10.2024
- Provided excellent customer service to enhance guest experience and satisfaction.
- Maintained cleanliness and organization in work areas and dining spaces.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Handled cash transactions accurately at the front counter and drive-thru.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner.
- Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
- Drove team success by quickly completing assigned tasks.
Education
High School Diploma -
Buckhorn
New Market, AL05-2021
Skills
- Type speed: 40 WPM with accuracy
- Strong customer service and active listening skills
- Calm and clear communication under pressure
- Conflict resolution and de-escalation techniques
- Multitasking and prioritization in fast-paced environments
- Time management and organizational efficiency
- Attention to detail and data accuracy
- Team collaboration and coordination
- Problem-solving and critical thinking
- Initiative and self-motivation
- Adaptability and willingness to learn new systems
- Professional phone etiquette and verbal communication
- Accurate documentation and call logging
- Positive and professional public representation
Timeline
Crew Member
McDonalds
02.2025 - 06.2025
Team Member
Spencer's Gifts
10.2024 - 01.2025
Crew Member
McDonalds
10.2019 - 10.2024
High School Diploma -
Buckhorn