Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Mae Bolander

Eagan,MN

Summary

Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Energetic hospitality professional with can-do attitude and strong desire to work with public. Over 3 months experience as Front Desk Agent in high-traffic environment. Dynamic and flexible employee with unparalleled multitasking and team leadership capabilities. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful customer service setting.

Overview

18
18
years of professional experience

Work History

Ménage the Business and Work as a Sushi Chef

Mae Sushi LLC
07.2023 - 09.2024

-Managing all aspects of the franchise business

-Interact and connect with customers

Front Desk Agent

Springhill Suite By Marriot
09.2021 - 02.2022
  • Used internal software to process reservations, check-ins and check-outs.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Liaised with housekeeping and maintenance staff to address requests and complaints made by guests
  • Answered multi-line phone system

Certified Home Health Aide

Nightengale Home Healthcare
03.2007 - 10.2007
  • Assisted disabled clients to support independence and well-being.
  • Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.

Education

Thailand High School
Bangcock Thailand

Skills

  • Data Gathering
  • Payment Processing
  • Invoicing and Billing
  • Common Area Maintenance
  • Check In and Check Out Procedures

Languages

Thai
Native or Bilingual

Timeline

Ménage the Business and Work as a Sushi Chef

Mae Sushi LLC
07.2023 - 09.2024

Front Desk Agent

Springhill Suite By Marriot
09.2021 - 02.2022

Certified Home Health Aide

Nightengale Home Healthcare
03.2007 - 10.2007

Thailand High School
Mae Bolander