Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication. Energetic hospitality professional with can-do attitude and strong desire to work with public. Over 3 months experience as Front Desk Agent in high-traffic environment. Dynamic and flexible employee with unparalleled multitasking and team leadership capabilities. Warm and friendly individual helps customers in any situation. Enjoys working closely with team members to deliver positive guest experience. Experience as Front Desk Agent in busy and successful customer service setting.
-Managing all aspects of the franchise business
-Interact and connect with customers