Summary
Overview
Work History
Education
Skills
Websites
Projects
Awards
Languages
Timeline
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Mae Pagaling

New York

Summary

Dynamic professional with extensive experience in managing household and patient monitoring, excelling in schedule coordination. Proven ability to maintain confidentiality while providing exceptional administrative support. Recognized for attention to detail and effective team collaboration, ensuring optimal operations and high-quality outcomes in diverse environments.

Overview

9
9
years of professional experience

Work History

Governess/Certified Nursing Assistant Aide

The March
New York
11.2022 - 01.2026
  • Coordinated patient schedules and assisted with daily living activities to enhance patient comfort and well-being.
  • Monitored patient health and reported changes to nursing team, ensuring timely adjustments to care plans.
  • Assisted in administering medications under the supervision of nurses.
  • Communicated effectively with families regarding patient care needs, fostering trust and collaboration in care decisions.
  • Monitored vital signs, such as blood pressure and pulse rate.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Cleaned and sanitized guest rooms following established protocols and standards.

Governess/Personal Assistant to the Owner

The Heller group
New York
09.2019 - 09.2022
  • Delivered comprehensive support to busy family by managing household tasks and coordinating family activities efficiently.
  • Managed calendar and scheduled appointments for the owner.
  • Maintained strict confidentiality and discretion regarding family personal matters and affairs.
  • Oversaw property maintenance and coordinated repairs with contractors, ensuring timely completion of all projects.
  • Provided administrative support such as preparing letters, memos, faxes.
  • Developed staffing strategies aligned with property needs, ensuring effective personnel placement.

Production Coordinator

ABS-CBN Broadcasting Company
Manila
03.2017 - 12.2018
  • Scheduled and coordinated daily production activities to maintain operational efficiency.
  • Coordinated production schedules, enhancing workflow across multiple departments.
  • Managed the production calendar, scheduling tasks and deadlines.
  • Managed day-to-day tasks from Production Manager and Director, consistently meeting deadlines.
  • Coordinated with supervisor in assigning work to meet on-time production and quality goals.

Education

Certified Nursing Aide - Nursing Assistance

Austin Medical Assistant Training
Forest Hills, NY

Food and Beverage Service -

Department of Labor and Employment
Philippines

Bachelor of Science - Communication

University of Perpetual Help
Philippines

Skills

  • Patient monitoring
  • Vital signs assessment
  • Healthcare records
  • Infection control protocols
  • Confidentiality management
  • Healthcare ethics
  • Administrative support
  • Schedule coordination
  • Task prioritization
  • Attention to detail
  • Teamwork
  • Property maintenance

Projects

  • Household Operations and Personal Support Management, All household operations were streamlined and well-coordinated, with the family’s day-to-day needs effectively managed. My attention to detail, organization, and discretion led to improved household efficiency and helped foster a strong, trust-based working relationship with the family.
  • Live Broadcast Execution and Production Management, In this role, I collaborated closely with a diverse team of producers, directors, and technical staff to deliver seamless live broadcasts. I was responsible for coordinating between departments to ensure all aspects of production aligned and ran efficiently, from technical setup to content delivery.
  • Customer Support and Order Processing Management, The project contributed to improved customer satisfaction by providing clear communication, resolving issues quickly, and ensuring a positive shopping experience from order placement to post-purchase support.

Awards

  • Employee of the Month
  • Team Leader of the Month
  • Most Valuable Player Awardee

Languages

  • Tagalog
  • English

Timeline

Governess/Certified Nursing Assistant Aide

The March
11.2022 - 01.2026

Governess/Personal Assistant to the Owner

The Heller group
09.2019 - 09.2022

Production Coordinator

ABS-CBN Broadcasting Company
03.2017 - 12.2018

Certified Nursing Aide - Nursing Assistance

Austin Medical Assistant Training

Food and Beverage Service -

Department of Labor and Employment

Bachelor of Science - Communication

University of Perpetual Help
Mae Pagaling