Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Mae Willis

Harrisonburg,VA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Restaurant Hostess

Chesapeake Inn Restaurant
05.2021 - 08.2023
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.

Volunteer

Elkton United Methodist Church
05.2023 - 07.2023
  • Enhanced community engagement by participating in outreach events.
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Used strong interpersonal communication skills to convey information to others.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Food Preparation Worker

Sandy Cove Ministries
05.2019 - 08.2019


  • Maintained a clean and sanitary workspace, adhering to strict health and safety standards for optimal work conditions.
  • Handled high-pressure situations calmly and professionally during peak hours of operation.
  • Trained new staff members on proper food preparation techniques and kitchen safety protocols, fostering a cohesive work environment.
  • Multitasked effectively during high-volume periods by prioritizing tasks based on urgency and importance.
  • Demonstrated strong attention-to-detail when measuring ingredients and following recipes closely for best results.

Education

Bachelor of Science - Elementary Education

James Madison University
Harrisonburg, VA
05.2024

Skills

  • Conflict Resolution
  • Guest Relations Management
  • Service Prioritization
  • Customer Service
  • Relationship Building
  • Complex Problem-Solving
  • Problem-solving abilities
  • Task prioritization

Certification

  • Child Abuse and Neglect: Recognizing, Reporting

and Responding for Educators

  • Heartsaver First Aid CPR and AED
  • Cultural Competency Training
  • Regulations Governing the Use of Restraint and Seclusion in

Elementary and Secondary Schools in Virginia Modules

  • Dyslexia Awareness Module

Affiliations

  • Gardening
  • Arts and Crafts
  • Reading
  • Baking

Timeline

Volunteer

Elkton United Methodist Church
05.2023 - 07.2023

Restaurant Hostess

Chesapeake Inn Restaurant
05.2021 - 08.2023

Food Preparation Worker

Sandy Cove Ministries
05.2019 - 08.2019

Bachelor of Science - Elementary Education

James Madison University

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Mae Willis