Mae Wright
Philadelphia,PA
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Team Member
Wawa
06.2023 - Current
- Collected, arranged, and input information into database system.
- Educated staff on organizational mission and goals to help employees achieve success.
- Observed packing operations to verify conformance to specifications.
Team Member
Target
10.2023 - 03.2024
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Cashier
Chipotle
08.2022 - 11.2023
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Welcomed customers and helped determine their needs.
Health Care Aide
Nursing Home
01.2019 - 12.2020
- Enhanced patient comfort by providing compassionate and attentive care.
- Reduced patient anxiety through effective communication and active listening skills.
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Ensured the safe transfer of patients using proper techniques to prevent injuries and falls.
Crew Member
Taco Bell
04.2018 - 08.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
Education
Associate of General Studies -
Harcum College
Bryn Mawr, PA12.2024
High School Diploma -
Upper Darby Senior High School
Drexel Hill, PA06.2022
Skills
- Cash Handling
- Equipment Operation
- Complaint resolution
- Workplace Safety
- Customer Service
- Staff education and training
- Product Knowledge
- Safety understanding
- Problem-Solving
Timeline
Team Member
Target
10.2023 - 03.2024
Team Member
Wawa
06.2023 - Current
Cashier
Chipotle
08.2022 - 11.2023
Health Care Aide
Nursing Home
01.2019 - 12.2020
Crew Member
Taco Bell
04.2018 - 08.2020
Associate of General Studies -
Harcum College
High School Diploma -
Upper Darby Senior High School