Maegan Bell
Colfax,LA
Summary
Dynamic professional with a proven track record in reception desk management and fostering lasting customer relationships, demonstrated at All Hours Fitness and Kids Under Construction. Excelled in multitasking and verbal communication, significantly enhancing customer satisfaction and loyalty. Skilled in team building and prioritizing tasks efficiently, achieving goals with professionalism and dependability.
Overview
4
4
years of professional experience
Work History
Gym Receptionist
All Hours Fitness
Pineville, LA
06.2023 - 11.2023
- Drove revenue by communicating and demonstrating benefits of products and special promotions to customers.
- Recorded equipment, facility and janitorial issues to facilitate maintenance.
- Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Monitored check-ins to identify delinquent accounts and collect payments.
- Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Resolved customer problems and complaints.
- Organized, maintained and updated information in computer databases.
Sales Representative
A New Creation Nursery
Forest Hill, LA
11.2021 - 02.2022
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Kept detailed records of daily activities through online customer database.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
- Maintained current knowledge of evolving changes in marketplace.
- Stayed current on company offerings and industry trends.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Promoted conversion of casual shoppers into customers through product knowledge and product solutions to meet customer needs.
- Attended monthly sales meetings and quarterly sales trainings.
One Year Old Teacher
Nay’s Daycare
Marksville, LA
05.2021 - 08.2021
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Documented behavior, development and learning of children to enable tracking history and maintain accurate records.
Sales Representative
Lakeview Nursery
Forest Hill, LA
10.2020 - 03.2021
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Kept detailed records of daily activities through online customer database.
- Stayed current on company offerings and industry trends.
- Attended monthly sales meetings and quarterly sales trainings.
- Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Selected correct products based on customer needs, product specifications and applicable regulations.
- Informed customers of promotions to increase sales productivity and volume.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Achieved or exceeded company-defined sales quotas.
- Set and achieved company defined sales goals.
One Year Old Teacher
Kids Under Construction
Pineville, LA
09.2019 - 11.2019
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Instructed children in health and personal habits, such as eating, resting, and toileting.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Actively encouraged children to develop their communication, problem-solving and social skills.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Intervened in disruptive behavior, using positive reinforcement strategies to redirect and calm children.
- Taught hand washing and proper use of utensils to promote good hygiene and etiquette habits.
- Established positive relationships with students and families.
Education
Certificate Of Technical Studies - Licensed Practical Nurse
Central Louisiana Technical Community College
Winnfield, LA12.2024
Certificate Of Technical Studies - Dental Assistant
Unitech Training Academy
Alexandria, LA12.2022
Highschool -
Buckeye High School
Deville, LA05.2019
Skills
- Reception desk management
- Verbal Communication
- Reliability
- Information recording
- Multitasking
- Documentation
- Dependability
- Prioritization
- Professionalism
- Team building
- Time management abilities
Timeline
Gym Receptionist
All Hours Fitness
06.2023 - 11.2023
Sales Representative
A New Creation Nursery
11.2021 - 02.2022
One Year Old Teacher
Nay’s Daycare
05.2021 - 08.2021
Sales Representative
Lakeview Nursery
10.2020 - 03.2021
One Year Old Teacher
Kids Under Construction
09.2019 - 11.2019
Certificate Of Technical Studies - Licensed Practical Nurse
Central Louisiana Technical Community College
Certificate Of Technical Studies - Dental Assistant
Unitech Training Academy
Highschool -
Buckeye High School