Maegan Cervantes
Corpus Christi,TX
Summary
Financial services professional prepared for this role with strong customer service and cash-handling skills. Known for reliability, adaptability, and teamwork. Possesses effective communication and problem-solving abilities that ensure smooth operations and customer satisfaction.
Overview
9
9
years of professional experience
Work History
Financial Service Partner
CoastLife Credit Union
Corpus Christi, TX
01.2025 - Current
- Collaborated with team members to achieve branch performance goals through effective communication and teamwork.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Deli Service Clerk
H-E-B
Corpus Christi, TX
04.2016 - 10.2021
- Weighed, prepared, and packaged deli meats, side dishes, and sandwiches according to established recipes and standards.
- Delivered superior customer service by welcoming customers and answering menu and product questions.
- Reduced shrink by serving correct portion sizes and accurately weighing price-per-pound products.
Education
High School Diploma -
Freer High School
Freer, TX05.2010
Skills
- Money handling
- Professionalism and courtesy
- Deposit and withdrawal management
- Cash counting
- Relationship building
- Sales and Cross-selling
- Upselling skills
Timeline
Financial Service Partner
CoastLife Credit Union
01.2025 - Current
Deli Service Clerk
H-E-B
04.2016 - 10.2021
High School Diploma -
Freer High School