Summary
Overview
Work History
Education
Skills
Timeline
Generic

Maegan Clute

Livermore,CA

Summary

Detailed Customer Service expert known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued

Overview

11
11
years of professional experience

Work History

Server/Bartender

First Street Alehouse
Livermore, CA
06.2024 - Current
  • Creating a guest experience to bring people back
  • Being attentive and recognizing each guests needs
  • Quickly and efficiently submitting orders into the POS system
  • Addressing and correcting any issues throughout the restaurant
  • Maintaining a clean work space
  • Properly handling all payments

Personal Banker

Frost Bank
Little Elm, TX
07.2023 - 03.2024
  • Responsible for providing coverage in both personal banking and teller services while meeting consumer banking performance standards
  • Educates and advises customers on deposits, loans and provides support for any service or account maintenance issues
  • Provides teller services, including deposits, payments, and check cashing in compliance with established bank policies and procedures
  • Maintains proper cash on hand and prepares daily settlements of teller cash and proof transactions
  • Manages risk while actively practicing loss prevention
  • Develops relationships with clients
  • Provides advice and guidance and helps people along their financial journey

Bartender Lead

Torchy's Tacos
05.2021 - 03.2024
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Planned and coordinated special events to boost customer numbers and profits.
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.

Corporate Trainer

Plucker Wing Bar
04.2014 - 06.2022
  • Trained new technical trainers to promote consistency in customer service and quality.
  • Participated in professional organizations and pursued educational opportunities to upgrade job knowledge and training skills.
  • Designed training materials and examinations and facilitated cross-functional training for internal and external clients.
  • Wrote, optimized and monitored training processes. Devised strategies to orientate, train and direct staff to achieve corporate objectives.
  • Opened over 7 locations working with multiple managers and staff members to create a successful team and business.

Education

High School Diploma -

Paris High School
Paris,AR
05.2008

Skills

  • Point of sale
  • Inventory management
  • Customer service
  • Order accuracy
  • Time management
  • Task prioritization
  • Team collaboration

Timeline

Server/Bartender

First Street Alehouse
06.2024 - Current

Personal Banker

Frost Bank
07.2023 - 03.2024

Bartender Lead

Torchy's Tacos
05.2021 - 03.2024

Corporate Trainer

Plucker Wing Bar
04.2014 - 06.2022

High School Diploma -

Paris High School

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