Maegan Higgins
Specialty Rx, Inc.
Columbus,OH
1
Language
1
Certification
7
years of professional experience
Pharmacy professional with a focus on accuracy and patient care. Adept at medication preparation and inventory management, contributing to efficient pharmacy operations. Strong emphasis on team collaboration and adaptability to changing demands, ensuring reliable and flexible support.
Work History
Inventory Pharmacy Technician
1 Year 3 Months- Conducted cycle counts and ensured accuracy in medication tracking during dispensing and delivery.
- Run inventory reports and ensure that our stock is organized with only our intended NDCs as well as returning any mistakenly ordered items.
- Utilizes reports to track all items with receipt errors and can navigate SpecialtyPlus to delete the receipt and correct these pricing or package size issues.
- Answer data entry's questions and add to formulary any items requested from facilities that we do not currently have. Access the FrameworkECM to enter these medications into document numbers so DE can easily access the NDC and answers they need right on the document they're viewing
- Utilize Excel and other tools to track items needing flipped, organize ordering sheets, and keep other helpful pharmacy information in an easily accessible file for other purchasing technicians to reference
- Established and maintained relationships with vendors to facilitate smooth returns, credits, and resolution of receiving variances.
- Answer data entry's questions and add to formulary any items requested from facilities that we do not currently have. Access the FrameworkECM to enter these medication onto document numbers so DE can easily access the NDC and answers they need right on the document they're viewing
- Earned the employee of the quarter award after a 9-month tenure by dedicating efforts to improve pharmacy organization and streamline overnight inventory processes.
- Traveled to Dallas location to resolve receiving roadblocks and trained new employees on inventory and receiving processes.
Inventory Specialist Pharmacy Technician
1 Year 8 Months- Oversaw pharmacy inventory by managing shipments, placing daily medication orders, and organizing stock to minimize shortages and ensure efficient workflow.
- Filled daily and monthly cycle medication orders, maintaining compliance and timely delivery for multiple facilities by leveraging pharmacy management software.
- Oversaw pharmacy inventory by managing shipments, placing daily medication orders, and organizing stock to minimize shortages and streamline workflow.
- Reorganized pharmacy stock upon hire for optimal productivity and workflow, continuously updating to meet pharmacy needs.
- Processed out-of-date medications and coordinated returns to manufacturers and reverse distributors, ensuring regulatory compliance and minimizing waste.
- Performed technician duties such as processing refills, answering patient calls, and assisting with transfers to support overall pharmacy operations.
- Handled day-to-day shipping and receiving overseeing more than 200 packages per day.
Pharmacy Technician
1 Year 2 Months- Filled prescriptions, processed insurance claims, and provided customer service, ensuring accuracy and satisfaction for all patients using PioneerRX.
- Managed inventory and placed medication orders, maintaining optimal stock levels and supporting pharmacy efficiency.
- Ensured competitive pricing by cross-checking vendors and ordering from the best options available.
- Configured workflow for the technician team and consistently trained students and new team members, enhancing team productivity and onboarding.
- Configured technician workflow and trained students and new team members to streamline onboarding and improve team integration.
- Oversaw a Parata dispensing robot and collaborated with the tech team to maintain smooth and reliable automated dispensing operations.
Pharmacy Technician
1 Year- Prioritized customer care by accurately filling prescriptions, cashiering, and running tests to support patient health and satisfaction.
- Demonstrated strong work ethic in fast-paced environment, delivering timely and accurate service to enhance customer experience.
- Managed inventory of essential pharmacy products to ensure availability for customers. and processes to keep operations on track and customers healthy.
- Received in the morning and afternoon shipments and ensured pharmacy was promptly stocked and made note of any medication running low for re-order
Customer Service
1 Year 7 Months- Assisted customers in person and over the phone, efficiently processing orders and addressing changes to ensure satisfaction.
- Operated POS systems and managed cash drawer, confirming payments and refunds while accurately resolving order disputes to enhance customer trust.
- Maintained restaurant cleanliness and executed nightly closing procedures to ensure a safe, welcoming environment for customers and staff.
- Handled difficult customers and situations, applying conflict resolution skills to preserve positive experiences and promote customer loyalty.
Education
High school diploma
Skills
Customer service
Reverse Distribution
Inventory Management
Medication Packaging
Data Entry
Prescription Processing
Computer Operation
Pharmacy technician experience
Problem-solving skills
Workflow optimization
Supply restocking
Drug inventory control
Pharmacy software proficiency
Pharmacy Automation
Accomplishments
- Achieved Employee of the Quarter through effectively helping with organizing inventory and ensuring a smooth overnight inventory count.
Certification
Pharmacy Technician, July 2021 to March 2033, Food Handler Certification, Pharmacy Technician License
Languages
English - Expert
Timeline
Inventory Pharmacy Technician
Specialty Rx, Inc.
07.2025 - CurrentRead More
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Americare Pharmacy
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08.2022 - 10.2023Read More
Pharmacy Technician
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07.2021 - 07.2022Read More
Customer Service
ROSATI'S PIZZA
01.2020 - 08.2021Read More
Hampshire High School
High school diploma
Read More