Maegen Leeth
Kalamazoo
Summary
Dynamic Service Support Representative with proven expertise in invoicing accuracy and VMRS coding at Altec Ind. Adept at utilizing QuickBooks and Microsoft Excel to streamline processes, ensuring timely payroll and compliance. Recognized for exceptional attention to detail and a goal-oriented mindset, driving customer satisfaction and operational efficiency.
Overview
7
7
years of professional experience
Work History
Service Support Representative
Altec Ind
02.2020 - Current
- Review and interpret service notes for various customers to generate detailed, compliant invoices detailed to specific contract terms
- Processed and entered technician hours for weekly payroll, maintaining accuracy and timely submission
- Processing technician’s payroll every Monday
- Utilized Excel spreadsheets daily
- Successfully completed the Altec Service Support Staff Training program in April 2024
- Use of QuickBooks to enter invoices to be paid by our customer
- Applied appropriate VMRS coding to specific customers when coding invoices
Account Payable/Receivable
Griffin Pest Solutions
10.2018 - 02.2020
- Maintained utility bills for all Griffin locations
- Contacted delinquent customers by email and/or phone
- Updated fleet vehicle registrations
Education
Business Administration and Management
Jefferson State Community College
Birmingham, ALSkills
- VMRS coding
- Invoicing and billing accuracy
- QuickBooks and Microsoft Excel
- Attention to detail
- Multi-customer account support
- Training Program Completed (Altec Service Support)
- Customer service
- Microsoft Excel
- Invoice processing
- Payroll administration
- Problem solving
- Team collaboration
- Goal-oriented mindset
Timeline
Service Support Representative
Altec Ind
02.2020 - Current
Account Payable/Receivable
Griffin Pest Solutions
10.2018 - 02.2020
Business Administration and Management
Jefferson State Community College
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