Maeleah Smith
Waynesboro,MS
Summary
A recent college graduate who is an energetic Customer Service Representative with 3+ years of knowledge solving difficult customer inquiries in the university setting. Enthusiastic about building strong customer relationships, encouraging brand integrity, and improving customer and student engagement.
Overview
5
5
years of post-secondary education
3
3
years of professional experience
Work History
Buisness Owner
Paparazzi Jewelry & Acessories
Waynesboro, MS
05.2020 - Current
- Set, enforced and optimized internal policies to maintain efficiency and responsiveness to demands.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Put together realistic budgets based upon costs and fees for effectively operating business.
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
- Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
Softball Instructor
Wayne County High School
Waynesboro, MS
07.2019 - 08.2021
- Increased player strength, agility and game skills through successful practices.
- Motivated athletes to become stronger, more agile and more effective through training habits and proper nutrition.
- Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
- Promoted stretching, mobility work and proper form to help athletes safely build strength through diverse training methods.
- Introduced games and drills, which helped students to better develop skill levels.
- Evaluated tapes of competition matches to assess strategies and plan counter approaches.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Science - Psychology
Jackson State University
Jackson, MS 08.2015 - 12.2020
Skills
Nutritional education
Group facilitation
Teamwork
Written Communication
Interpersonal Communication
Verbal and written communication
Performance improvements
Exercise planning
Consulting
Accomplishments
- 2018 All SWAC Softball 2nd Team
- Preseason First-Team All SWAC
- Team Player
- Team Captain
- Team Recruiting Leader
Affiliations
- Jackson State University Softball team (2015-2020)
Timeline
Buisness Owner
Paparazzi Jewelry & Acessories
05.2020 - Current
Softball Instructor
Wayne County High School
07.2019 - 08.2021
Bachelor of Science - Psychology
Jackson State University
08.2015 - 12.2020