Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Maelee Dinkins

Maelee Dinkins

Charleston,SC

Summary

Dynamic Social Media Content Creator and Front of House Manager at Fleet Landing Restaurant And Bar, skilled in performance management and data analysis. Successfully developed content strategies that boosted engagement and followers, while enhancing customer satisfaction through effective team coaching and operational oversight. Proficient in POS systems, ensuring financial integrity and quality service.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Social Media Content Creator

Fleet Landing Restaurant And Bar
Charleston, SC
09.2024 - Current
  • Created content for various platforms such as Facebook, Twitter, Instagram, Pinterest and YouTube.
  • Analyzed competitors' activities on different platforms for benchmarking purposes.
  • Developed content strategy to increase social media followers and engagement.
  • Edited videos using Adobe Premiere Pro software according to established standards.
  • Managed content calendars to ensure consistent posting schedules and content variety.
  • Ensured all content adhered to brand guidelines and voice for consistency across all channels.

Front of House Manager

Fleet Landing Restaurant And Bar
Charleston, SC
03.2015 - Current
  • Supervised waitstaff performance to ensure exceptional customer service.
  • Executed daily opening and closing tasks, including register setup and cash counting.
  • Resolved guest complaints with professionalism to maintain high satisfaction levels.
  • Tracked sales data and generated reports on restaurant trends for strategic planning.
  • Coached team members to promote employee growth and enhance overall performance.
  • Maintained cash register accuracy throughout shifts to uphold financial integrity.
  • Ensured health and safety compliance across all restaurant operations.
  • Supported servers during peak hours to optimize service efficiency.

Education

Bachelor of Science - Cybersecurity

College of Charleston
Charleston, SC
05-2024

BBA - Business Administration

University of South Carolina
Columbia, SC
05-2016

Skills

  • Performance management
  • Data analysis
  • Organizational skills
  • POS system expertise (Resy, Opentable, Aloha, Tabit, Micros)
  • Content creation
  • Video editing
  • Project management
  • Social media analytics

Certification

  • Security + (in progress)

Timeline

Social Media Content Creator

Fleet Landing Restaurant And Bar
09.2024 - Current

Front of House Manager

Fleet Landing Restaurant And Bar
03.2015 - Current

Bachelor of Science - Cybersecurity

College of Charleston

BBA - Business Administration

University of South Carolina

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