Maelega Vasega

• Medication & meal preparation
• Assisting with daily tasks
• Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
• Ran errands for patients, did shopping, and picked up other necessities.
• Scheduled and accompanied clients to medical appointments.
• Determined specific needs and provided most appropriate level of services for patient well-being.

• Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
• Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or route to destination.
• Patrolled and monitored premises in company by foot.
• Reported suspicious activities and persons to Security of Operations, & law enforcement.

• Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
• Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
• Resolved passenger issues with empathetic communication and effective problem-solving techniques.
• Provided exceptional customer service, addressing passenger concerns promptly and professionally.
• Efficiently processed travel documents, verifying identification accuracy according to security protocols before boarding flights.

• Enhanced overall security by conducting thorough risk assessments and implementing effective security measures.
• Drafted reports of property damage, theft, accidents, and unusual occurrences to document daily activities and irregularities.
• Performed regular audits of existing security measures, identifying areas for improvement and recommending changes accordingly.

Directed dispatching, routing, and tracking of 5 fleet vehicles.

• Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
• Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
• Handled customer inquiries and suggestions courteously and professionally.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Updated account information to maintain customer records.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.